Customer Account Manager, Strategic Accounts
New
V
VersapayFintech, accounts receivable
United States (Remote)Full-TimeManager
Salary$115,000 - $135,000 a year; OTE ranges from 190k-225k USD
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Job Details
- Experience
- 7+ years of B2B SaaS sales experience
- Required Skills
- QA AutomationSalesforceMicrosoft Office
Requirements
- Bring 7+ years of B2B SaaS sales experience.
- Have experience owning complex, multi-entity or PE-backed accounts and navigating stakeholders beyond finance.
- Have experience managing and growing existing accounts, with a focus on relationship building and client retention.
- Demonstrate communication, negotiation, and presentation skills, including the ability to articulate value propositions.
- Be able to close complex mid-market deals without executive sponsorship.
- Show a track record of meeting sales quotas and closing deals with an average selling price of $50K+.
- Use commercial insight to teach customers, tailor conversations, and take control of the sales process.
- Maintain accurate pipeline hygiene and forecasting.
- Be proficient in CRM software such as Salesforce and the Microsoft Office suite.
- Have experience using sales engagement platforms such as Salesloft, Outreach, or HVS.
Responsibilities
- Own and grow a portfolio of existing customers, including complex multi-entity accounts.
- Identify opportunities to expand adoption of payments, AR automation, collaboration, and cash application solutions.
- Partner with Customer Success Managers to develop account strategies and execute strategic account plans.
- Engage finance, accounting, and IT executives and stakeholders at PE-backed and holding-company accounts.
- Lead opportunity identification, qualification, value articulation, proposal development, and commercial negotiation.
- Serve as the primary contact for sales-related activities throughout the expansion cycle.
- Track and forecast pipeline activities and provide updates to management.
- Collaborate with Product, Marketing, Solutions Consulting, and Implementation on customer opportunities.
- Recommend tailored solutions and best practices to reduce manual work, strengthen controls, and increase payment speed and volume.
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