Operations and Automation Analyst
New
I
Irth SolutionsSoftware
Workable workplace: remote; Workable locations: India; Location: India, Ability to support US working hours (Central Time Zone)Full-TimeEntry
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- Fluent, proficient written and spoken English
- Experience
- One to three years of relevant professional experience
- Required Skills
- Data AnalysisMicrosoft Power BIMicrosoft ExcelProcess improvement
Requirements
- Bachelor’s degree and/or one to three years of relevant professional experience in business analysis, reporting, process improvement, automation, professional services operations, or a related field.
- Experience supporting business process automation or workflow development.
- Working knowledge of or hands-on experience with Microsoft Power Automate and Power BI.
- Familiarity with Microsoft Copilot or other AI platforms.
- Advanced Microsoft Excel skills.
- Fluent, proficient written and spoken English, with the ability to communicate effectively with global teams and senior leadership.
- Ability to support US working hours in the Central Time Zone.
- Strong analytical and critical thinking skills.
- Strong attention to detail and commitment to data accuracy.
- Ability to work with guidance while developing increasing independence and ownership.
- Ability to organize and manage multiple assignments and priorities.
Responsibilities
- Document current-state processes with stakeholders, identify manual or repetitive work, and develop improved future-state workflows.
- Build, test, deploy, troubleshoot, and maintain workflow automations using tools such as Microsoft Power Automate.
- Test and validate new processes and automated solutions before deployment.
- Create and maintain process documentation, workflow diagrams, procedures, and other operational documentation.
- Develop recurring operational reports and dashboards that support KPIs and management decisions.
- Validate report data for completeness and accuracy, and help automate and standardize recurring reporting processes.
- Support reporting requirements associated with the PSA platform and help administer and maintain the platform, currently Monday.com.
- Create and maintain professional services opportunity and project records, and use PSA data structures to support reports and dashboards.
- Prepare and present reports, dashboards, and recommendations based on data analysis.
- Provide training and guidance to team members on operational processes and tools.
View Full Description & ApplyYou'll be redirected to the employer's site
