Clinical/Health Care Compliance Coordinator

New

Remote – South Africa, US Hours (9:00 AM – 5:00 PM EST)Full-Time

Salary23,500 - 26,000 ZAR per year

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Job Details

Have previous experience in healthcare administration, clinical operations, medical administration, quality assurance, scheduling, staff coordination, or a similar role.
Have experience following up with employees, healthcare professionals, or operational teams on outstanding tasks.
Demonstrate strong organizational skills and attention to detail.
Have strong verbal and written communication skills.
Be confident making follow-up calls and sending reminders.
Be able to maintain accountability without being confrontational.
Have problem-solving skills and the ability to manage multiple follow-ups, deadlines, and priorities.
Be comfortable using spreadsheets, trackers, documentation systems, and reporting tools.
Be proficient in Microsoft Office and/or Google Workspace.
Be able to work independently in a remote environment.
Have a reliable internet connection and suitable home-office setup.
Be willing to work hours aligned with US business operations.

Monitor outstanding clinical documentation, including session notes and required records.
Follow up with therapists and clinical staff on incomplete, overdue, or missing documentation.
Track outstanding tasks and ensure they are completed within required timeframes.
Identify recurring documentation issues and escalate concerns when necessary.
Monitor session documentation and session conversion for outstanding or incomplete items.
Maintain accurate trackers, reports, and system records to monitor progress.
Work with clinical, scheduling, and operations teams to resolve bottlenecks.
Provide regular updates on documentation completion and unresolved compliance-related requirements.

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