Senior Manager, Research and Technology Enablement
New
H
HarborLegal technology
This is a fully remote role that can be worked from anywhere in the United States, United Kingdom, or Canada.Full-TimeManager
Salary not disclosed
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Job Details
- Required Skills
- Generative AI
Requirements
- Significant experience in legal research, knowledge management, or information services within a law firm, professional services, or corporate legal environment.
- Hands-on experience with generative AI legal tools such as Harvey, Legora, CoCounsel, Lexis+ AI, or Westlaw AI-Assisted Research.
- Experience designing or testing AI-enabled workflows.
- Deep familiarity with legal and business research platforms such as Westlaw, LexisNexis, and Bloomberg Law.
- Experience in a client-facing advisory, consulting, or service delivery role.
- Experience working with vendors on product implementation, feedback, or partnership programmes.
- A track record of designing and delivering training and driving adoption of new technology.
- Ability to map processes and translate how people work into practical workflow designs.
- Strong project management skills and ability to manage multiple client engagements.
- A master’s degree in Library and Information Science (MLIS), JD, or another relevant advanced degree is preferred.
Responsibilities
- Advise library and research department leaders on AI adoption, readiness, and responsible use.
- Lead client discovery, stakeholder interviews, and workflow mapping to identify and prioritize research use cases.
- Design AI-enabled research workflows and agents using tools in clients’ existing AI toolkits.
- Build verification and human review steps into AI-assisted research workflows.
- Coordinate user testing, gather feedback, and refine workflows before wider rollout.
- Build relationships with legal research and AI vendors and develop hands-on knowledge of their offerings.
- Translate vendor product updates into practical guidance for clients and internal teams.
- Develop and deliver AI training, launch playbooks, and post-launch support for research teams and lawyers.
- Lead AI and platform training for Harbor’s research and intelligence teams and develop internal responsible-use guidance.
- Turn client engagement learnings into reusable methods, templates, and service offerings.
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