Product Sales Specialist - Procedure Solutions
Job Details
- Experience
- 3+ years of experience in healthcare IT, healthcare technology, clinical operations, or the Epic ecosystem
Requirements
- Have 3+ years of experience in healthcare IT, healthcare technology, clinical operations, or the Epic ecosystem.
- Bring a strong understanding of healthcare workflows and clinical processes.
- Be able to understand customer challenges and workflows and connect them to technology solutions.
- Clearly articulate product capabilities, business value, and customer outcomes.
- Demonstrate strong presentation, communication, and storytelling skills.
- Adapt messaging for executive, clinical, operational, and technical audiences.
- Work collaboratively and consultatively with customers and internal stakeholders.
- Manage multiple priorities in a fast-paced environment with strong organizational skills.
- Be willing to develop deep expertise in IMO Health's products and capabilities.
- Be able to travel approximately 25%.
- Epic employment or experience supporting Epic implementations, optimization, or clinical workflows within a health system is preferred.
- Experience with Epic modules such as Beaker, Radiant, or Lumens is preferred.
- Familiarity with laboratory, radiology, procedural, pharmacy, or broader clinical operations is preferred.
- Experience in SaaS, healthcare technology, enterprise software, or complex solution environments is preferred.
Responsibilities
- Partner with Sales teams throughout the sales lifecycle as a product and clinical subject matter expert.
- Participate in customer meetings to understand business challenges, workflows, and use cases.
- Translate customer needs into solution recommendations aligned with IMO Health's Procedure offerings.
- Deliver presentations, demonstrations, and solution discussions tailored to executive, clinical, operational, and technical audiences.
- Explain data quality assessments, findings, implications, and opportunities for improvement to customers.
- Collaborate with internal Data, Clinical, Mapping, Product, Marketing, and Sales teams on customer opportunities and customer-facing materials.
- Support RFP/RFI responses, customer evaluations, and other sales opportunity activities.
- Gather and share customer feedback, market observations, and competitive insights with internal teams.
- Represent IMO Health at customer meetings, webinars, conferences, and industry events.
- Develop and maintain knowledge of Epic workflows, healthcare technology, clinical operations, and relevant market trends.