VP of People

New
H
Help ScoutB2B SaaS
This role is 100% remote and open to US-based candidates at this time.Full-TimeVp
Salary227,000 - 250,000 USD per year
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Job Details

Requirements

  • Have served as a people leader at a scaling B2B SaaS company in the $30M–$150M ARR range.
  • Have led organizations through a growth stage and understand how to help people adapt how they work in a changing environment.
  • Have hands-on experience as an HRBP.
  • Understand how to partner with the business.
  • Have a point of view on how AI can advance people practices and how individuals and teams operate.
  • Be prepared to put AI approaches into practice.
  • Communicate clearly and empathetically in a remote setting.
  • Be comfortable measuring and adjusting work while balancing performance goals with long-term vision.

Responsibilities

  • Lead the team responsible for the employee lifecycle, from recruiting and onboarding through people and organizational development.
  • Own global compensation, organizational design, performance management, employee retention, and engagement programs.
  • Maintain a scalable, values-driven, and accountable culture, and own systems that support remote work and collaboration.
  • Define and track measures of people and program health, and share progress with leadership and the business.
  • Use data to guide decisions, challenge assumptions, and adjust strategy as signals change.
  • Build and execute talent and recruiting strategies, partnering with hiring managers through the hiring process.
  • Apply an AI lens to People team work and help team members leverage AI effectively.
  • Align People programs with business needs and Help Scout's strategic narrative.
  • Establish planning, prioritization, and execution rhythms for the People team.
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227,000 - 250,000 USD per year
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