Senior Manager, Revenue Operations and Compensation

New

Location: CanadaFull-TimeManager

Salary120,758 - 142,068 CAD per year

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Job Details

Experience: 6+ years in Sales Compensation and/or Revenue Operations at a B2B SaaS company
Required Skills: SalesforceMicrosoft ExcelGoogle Sheets

Have 6+ years in Sales Compensation and/or Revenue Operations at a B2B SaaS company, with meaningful experience in both areas.
Have experience supporting forecasting, planning, and revenue operations across Sales, Customer Success, and Finance.
Have hands-on experience administering commissions in CaptivateIQ or a similar ICM platform, including building plans in the tool.
Have a track record of designing and measuring incentive plans for new business, renewal or retention, and expansion roles.
Bring strong financial modelling skills, including plan cost, payout scenarios, OTE and pay mix, and quota capacity.
Have a solid command of SaaS revenue metrics, including ARR, ACV, TCV, NRR, and GRR.
Have strong Salesforce knowledge, including opportunity, renewal, and invoice data and reporting.
Have advanced Excel or Google Sheets skills.
Have experience leading cross-functional process improvements from diagnosis to adoption.
Be able to uphold plan integrity and cost while maintaining relationships with revenue leaders.

Partner with revenue leaders on strategic and operational projects and measure how new initiatives perform.
Support the bi-weekly forecast, monthly performance summaries, QBRs, and KPI tracking.
Design annual and in-year incentive plans with revenue leaders, Finance, and People.
Model plan economics, including cost of sales, pay mix against OTE, and payout curves.
Run the monthly commissions close in CaptivateIQ, including validation, plan processing, accrual review, rep statements, and payroll handoff.
Maintain accurate, auditable plans, data, and users in CaptivateIQ and automate more of the close.
Apply commission rules and manage rep inquiries, disputes, exceptions, and clawbacks.
Own commission letters and plan rollouts, including stakeholder sign-off and team presentations.
Track plan performance and recommend changes; partner with operations, data, BI, and Salesforce teams on workflows and insights.
Contribute to annual planning, territory design, quota setting, and alignment between quotas and commission plans.

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