Amazon 3PF Operations Associate

New
M
MultiplyMiiLogistics, e-commerce
Philippines (Remote), Monday-Friday, 9am - 6pm US ESTFull-TimeMiddle
Salary60,000 - 80,000 PHP per month
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Job Details

Languages
Impeccable English language communication skills in both written and verbal
Experience
2–3 years of experience in supply chain management, logistics, or operations roles.
Required Skills
Microsoft ExcelGoogle Workspace

Requirements

  • Have 2–3 years of experience in supply chain management, logistics, or operations roles.
  • Have a strong understanding of logistics, warehouse operations, and fulfillment processes, including inventory control, order fulfillment, and shipment coordination.
  • Have hands-on experience using Amazon Seller Central, particularly for Fulfillment by Amazon (FBA) operations.
  • Have experience filing and managing Amazon Seller Central cases to investigate and recover inventory shipped to Amazon but not received or accounted for.
  • Have strong Microsoft Excel skills, including working with formulas, validating calculations, and preparing accurate operational reports.
  • Be proficient in Microsoft 365 and Google Workspace, particularly spreadsheet tools used for operational tracking and reporting.
  • Have strong attention to detail and the ability to manage multiple shipments, resolve discrepancies, and meet operational deadlines.
  • Have impeccable written and verbal English communication skills.
  • Nice to have: experience analyzing operational data, identifying trends, and recommending improvements.
  • Nice to have: experience setting and monitoring KPIs for 3PF operations.
  • Nice to have: experience monitoring operational costs and optimizing resource allocation.
  • Nice to have: hands-on experience using Walmart Seller Center.

Responsibilities

  • Communicate daily with 3PF Warehouse Leads about shipments to third-party fulfillment centers and provide updates to the Director of 3rd Party Logistics.
  • Create and monitor shipments in company software systems from picking through dispatch and receipt at the fulfillment center.
  • Coordinate and monitor shipments to Amazon fulfillment centers through Amazon Seller Central.
  • Investigate Amazon inventory that has not been received or accounted for, file and manage Seller Central cases, submit supporting documentation, and follow through to resolution.
  • Maintain tracking forms in Google Workspace and prepare accurate Excel reports, verifying formulas, calculations, and reported data.
  • Ensure shipments meet marketplace shipping, preparation, labeling, and fulfillment requirements.
  • Monitor each stage of the fulfillment process, follow up on delays or discrepancies, and coordinate with relevant teams to complete tasks accurately and promptly.
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60,000 - 80,000 PHP per month
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