Amazon 3PF Operations Associate
New
M
MultiplyMiiLogistics, e-commerce
Philippines (Remote), Monday-Friday, 9am - 6pm US ESTFull-TimeMiddle
Salary60,000 - 80,000 PHP per month
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Job Details
- Languages
- Impeccable English language communication skills in both written and verbal
- Experience
- 2–3 years of experience in supply chain management, logistics, or operations roles.
- Required Skills
- Microsoft ExcelGoogle Workspace
Requirements
- Have 2–3 years of experience in supply chain management, logistics, or operations roles.
- Have a strong understanding of logistics, warehouse operations, and fulfillment processes, including inventory control, order fulfillment, and shipment coordination.
- Have hands-on experience using Amazon Seller Central, particularly for Fulfillment by Amazon (FBA) operations.
- Have experience filing and managing Amazon Seller Central cases to investigate and recover inventory shipped to Amazon but not received or accounted for.
- Have strong Microsoft Excel skills, including working with formulas, validating calculations, and preparing accurate operational reports.
- Be proficient in Microsoft 365 and Google Workspace, particularly spreadsheet tools used for operational tracking and reporting.
- Have strong attention to detail and the ability to manage multiple shipments, resolve discrepancies, and meet operational deadlines.
- Have impeccable written and verbal English communication skills.
- Nice to have: experience analyzing operational data, identifying trends, and recommending improvements.
- Nice to have: experience setting and monitoring KPIs for 3PF operations.
- Nice to have: experience monitoring operational costs and optimizing resource allocation.
- Nice to have: hands-on experience using Walmart Seller Center.
Responsibilities
- Communicate daily with 3PF Warehouse Leads about shipments to third-party fulfillment centers and provide updates to the Director of 3rd Party Logistics.
- Create and monitor shipments in company software systems from picking through dispatch and receipt at the fulfillment center.
- Coordinate and monitor shipments to Amazon fulfillment centers through Amazon Seller Central.
- Investigate Amazon inventory that has not been received or accounted for, file and manage Seller Central cases, submit supporting documentation, and follow through to resolution.
- Maintain tracking forms in Google Workspace and prepare accurate Excel reports, verifying formulas, calculations, and reported data.
- Ensure shipments meet marketplace shipping, preparation, labeling, and fulfillment requirements.
- Monitor each stage of the fulfillment process, follow up on delays or discrepancies, and coordinate with relevant teams to complete tasks accurately and promptly.
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