Senior Customer Success Manager
New
F
FinoutCloud cost management
Location: London, UKFull-TimeSenior
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- At least 3-5 years of experience as an Enterprise/Strategic Customer Success Manager.
- Required Skills
- Project Management
Requirements
- Have at least 3-5 years of experience as an Enterprise or Strategic Customer Success Manager.
- Have experience or familiarity in at least one of these areas: FinOps, IT governance, cloud and containerization, databases, or IT tooling.
- Bring strong project management skills.
- Bring strong customer-relations skills.
- Be able to provide enablement and customer support to EMEA Enterprise customers.
- Have a university degree in computer science, engineering, mathematics, or a related field, or equivalent experience; a degree is preferred.
- Be a self-motivated team player able to work in a fast-paced environment with minimal oversight.
Responsibilities
- Own customer enablement and value-realization processes.
- Manage the complete customer lifecycle, emphasizing adoption, renewal, and growth.
- Identify customer risk factors proactively and represent the voice of the customer internally.
- Collaborate on technical assistance and support for the EMEA Enterprise segment.
- Provide tailored recommendations as a FinOps trusted advisor to customers.
- Work with the product team to help drive product direction.
View Full Description & ApplyYou'll be redirected to the employer's site
