- Own customer enablement and value-realization processes.
- Manage the complete customer lifecycle, emphasizing adoption, renewal, and growth.
- Identify customer risk factors proactively and represent the voice of the customer internally.
- Collaborate on technical assistance and support for the EMEA Enterprise segment.
- Provide tailored recommendations as a FinOps trusted advisor to customers.
- Work with the product team to help drive product direction.
Project Management