Localisation Project Manager

SmartlingLocalisation technology

Based in Ireland, across time zonesFull-TimeMiddle

Salary not disclosed

Apply NowOpens the employer's application page

Job Details

Experience: At least 2-3 years of experience in localisation or translation project management
Required Skills: JiraGoogle SheetsAsanaLooker

Have at least 2-3 years of experience in localisation or translation project management, ideally in a managed services or agency environment.
Understand localisation file formats, content types, and CAT/TMS tooling.
Lead client calls, navigate difficult conversations, and represent the team externally.
Use project management and reporting tools such as Jira, Asana, Google Sheets, or Looker, or equivalent tools.
Have experience coordinating cross-functional teams across engineering, QA, and vendor management.
Manage competing priorities across time zones with strong organization, time management, and attention to detail.
Demonstrate strong written and verbal communication skills.
Smartling or other TMS platform experience, such as Phrase, XTM, or MemoQ, is preferred.
Experience supporting enterprise or SaaS clients in an operational or customer-facing role is preferred.

Serve as the primary operational point of contact and trusted advisor for assigned client accounts.
Coordinate stakeholders and cross-functional teams to deliver and improve client localisation programs.
Design and optimize localisation processes in Smartling and client-preferred project management and content management tools.
Oversee the end-to-end job lifecycle and tailor configurations to each client's requirements, including use of AI tooling where applicable.
Resolve client challenges and internal roadblocks independently and collaboratively.
Identify and implement process improvements, document best practices, and use automation and AI-enabled solutions to streamline workflows.

View Full Description & ApplyYou'll be redirected to the employer's site