Smartling

Smartling is a language service and technology provider helping customers to localize content across devices and platforms.

101-250 employees

Founded 2009

$160M series e

Information Services

Private Company

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Information Services Information Technology Natural Language Processing Content Delivery Network

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere.

Open Positions8

Located anywhere in IrelandFull-TimeAI Translation PlatformPosted

Customer Success Manager

Develop communication cadence with customers regarding product and industry updates.
Assess customer requirements and resolve problems.
Oversee implementation of localization best practices.
Develop and implement account planning strategies for retention and growth.
Establish trusted advisor relationships with major stakeholders.
Manage the renewal process and help customers expand use cases.
Lead business review meetings to articulate platform value.
Facilitate business process optimization workshops.

Project ManagementAccount ManagementRelationship management+2 more

Showing 1 of 8 positions

About Smartling

Smartling is an AI-native translation platform that redefines how global brands connect with customers. We empower companies like Uber and Spotify to deliver truly native experiences worldwide. Our cloud-based Translation Management Platform, backed by $223 million in funding, automates complex localization workflows. We translate billions of words annually into over 450 languages, ensuring content resonates with global audiences. Your work here directly shapes how leading brands expand into new markets.

How We Work

We operate as a remote-first company, valuing flexibility and empowering you to work effectively from your home office. Our team thrives in a fast-paced environment where managers actively support mental health and work-life balance. Collaboration happens across diverse teams, prioritizing clear communication and a solutions-first mindset. We foster an energetic, value-driven, and fun culture, building an inclusive global team with varied backgrounds and beliefs.

Engineering at Smartling

Our engineers tackle the exciting challenges of building a highly scalable, AI-native translation platform. You will work on sophisticated internal tools supporting our LanguageAI research, developing and maintaining machine learning functionality. We are deeply invested in AI, from post-editing to brand safety filters, pushing the boundaries of natural language processing and LLM-based technologies. Our engineering culture emphasizes Test Driven Development, continuous deployment multiple times daily, and a Service-Oriented Architecture. We believe DevOps is a culture, not just a team, and prioritize full test automation.

Why Join Us

Shape the future of global communication for leading brands like British Airways and Pinterest using cutting-edge AI.
Work in a remote-first environment that offers flexible PTO and generous parental leave, prioritizing your work-life balance.
Join a rapidly growing company, backed by $223M in funding, with significant opportunities for career advancement and learning.
Contribute to a team that deploys multiple times daily, tackling complex engineering challenges with TDD and SOA principles.

Benefits & Perks

Competitive salary and 401(k) with company match (US roles)
Comprehensive health insurance and free medical plan for you and your family (US roles)
Flexible Paid Time Off (PTO) plus 11 holidays and generous parental leave
Apple equipment for your home office setup
Employee referral program and company equity

Tech Stack

frameworkpaymentmobilewidgets

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