Smartling

👥 101-250💰 $160,000,000 Series E over 3 years agoInformation Services Information Technology Natural Language Processing Content Delivery Network💼 Private Company

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Smartling is a company that specializes in language translation and localization solutions, helping businesses to effectively communicate across different languages and cultures.

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Jobs at this company:

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🔥 Information Security Compliance Analyst

Posted 4 days ago

🔍 Information Security

🔧 Requirements

3+ years proven experience in IT security, compliance, or a related field
Familiarity with audit processes and regulatory frameworks
Knowledge of firewalls, intrusion detection/prevention systems, and encryption technologies
Proficiency in vulnerability assessment tools and security monitoring platforms
Bachelor’s degree in Information Technology, Cybersecurity, or a related field (or equivalent work experience)

💡 Responsibilities

Manage and maintain compliance with PCI-DSS, SOC 2, HIPAA, HITRUST, ISO 27001, and other relevant regulatory frameworks
Assist the sales team with RFPs, RFIs, and security questionnaires
Coordinate and participate in internal and external security audits, including preparation and evidence collection
Prepare, maintain, and update documentation, including risk assessments, security policies, incident reports, and security metrics
Serve as the point of contact for customer security and compliance inquiries
Educate employees on security policies through training and awareness programs
Work with IT and Engineering teams to ensure secure system and application configurations
Monitor security controls to ensure continuous compliance with regulatory requirements
Lead security breach investigations, document root cause analyses, and implement mitigation measures

Posted 4 days ago

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🔥 Junior Accountant

Posted 12 days ago

📍 United States, Canada

🧭 Full-Time

💸 50000.0 - 60000.0 USD per year

🔍 Software Development

🔧 Requirements

Bachelor’s degree in Accounting
1+ year of experience in the office environment
Proficiency in Microsoft Office applications especially Excel
Exceptional attention to detail
The ability to multi-task and excellent communication skills
A home office setup conducive to working remotely, and the ability to work effectively as a remote team member

💡 Responsibilities

Assist with month-end and year-end close
Focus on collections and working with clients daily
Reconcile bank statements
Update trackers
Help with accounts receivable, payable, and vouch bills
Work with the team on a monthly billing
Prepare reports
Assist with completing audits and department organization
Data entry
Perform ad hoc financial projects as requested by management
Identify and implement process improvements

Microsoft OfficeAccountingData entryFinancial analysis

Posted 12 days ago

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🔥 Account Executive, SLED

Posted 12 days ago

💸 80000.0 - 100000.0 USD per year

🔍 Software Development

🔧 Requirements

3+ years of experience in SaaS B2B Sales
Demonstrated track record and success, selling SaaS solutions and services at the executive level to state & local entities
Track record of overachieving against quota ( $1M+ of ARR)
A background of success in closing net new business at an enterprise level
Experience with the Salesforce platform
Bachelor’s degree or equivalent

💡 Responsibilities

Manage the complex sales process from lead generation and discovery to contract negation and close with multiple C-Level stakeholders
Deliver against all revenue targets and all key performance metrics
Build and maintain a strong sales pipeline to ensure over-achievement through a combination of cold calling, email campaigns and market sector knowledge/intelligence
Engage with prospects to position Smartling solutions through strategic, consultative and value-based selling
Demonstrate ownership of all aspects of territory management
Collaborate with cross-functional teams to maximize customer success and revenue generation
Represent Smartling at industry events, networking and when presenting our solutions
Update Salesforce daily with accurate customer and pipeline data
Accurately forecast and deliver revenue to deadlines

Posted 12 days ago

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🔥 Solution Consultant

Posted about 1 month ago

📍 Europe

🔍 SaaS

🔧 Requirements

3+ years of technical sales within a SaaS or internet technology company
Comfortable with website technology, such as HTML/CSS, XML, JavaScript, etc
Proficient with CMS systems and website creation
Experience with databases and restful API integrations
Relevant work with SaaS/Hosted Solutions strongly preferred
Experience with mobile application development is a plus
Practiced Solution Selling or equivalent

💡 Responsibilities

Support Enterprise and Mid-Market Sales representatives to meet revenue goals
Create custom demonstrations based on customer needs
Demonstrate Smartling solutions
Manage pilot implementations with proven project management skills
Work with internal resources to solve customer issues
Build and sustain great customer relationships
Work with clients to identify businesses beyond the initial pilot phase
Provide customer support as needed
Develop new tools and process improvements
Contribute new feature requests and be a conduit for customer feedback

Project ManagementHTMLCSSJavascriptAPI testingREST APIAccount ManagementSaaS

Posted about 1 month ago

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🔥 Localization Project Coordinator

Posted about 1 month ago

📍 United States

🧭 Full-Time

🔍 Localization and translation services

🔧 Requirements

Customer-centric mindset and an affinity to solve problems and meet deadlines.
Expert organization skills.
Experience with translation, localization, and internationalization processes.
Capacity to empathize with customers and tailor communication to their preferences.
A detail-oriented mindset and an ability to manage complex workflows and processes.
Ability to explain complex concepts in simple terms.
A desire to deliver a best-in-class customer experience.
Excitement about being in a role where you could be a dedicated resource for a single customer.
Minimum 2 years experience in a customer service role.
A home office setup conducive for working remotely.

💡 Responsibilities

Process and monitor customer translation requests while ensuring that delivery timelines are consistently met.
Empower customer stakeholders through customized training and product education.
Collaborate across teams and disciplines to fulfill customer requests.
Work seamlessly with customer stakeholders, including aligning with their processes and working within their preferred collaboration tools.
Execute administrative tasks, and proactively identify opportunities for process improvement.
Plan, organize, and prioritize work across multiple tasks.
Advocate for product improvement and change.
Contribute to process and service quality improvement.

Project ManagementCustomer serviceAttention to detailOrganizational skillsTrainingStakeholder managementProcess improvement

Posted about 1 month ago

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🔥 Technical Support Specialist

Posted about 1 month ago

📍 Romania

🧭 Full-Time

🔍 Localization and translation technology

🔧 Requirements

Third-level technical education via degree or certification.
Demonstrated experience in a B2B customer support role.
Ability to make quick and accurate resolutions.
Ability to explain complex problems in simple terms.
Desire to deliver a best-in-class customer support experience.
Customer-centric mindset and affinity for solving problems.
Capacity to empathize with users.
Knowledge of web technologies including HTML, CSS, JavaScript, AJAX, and HTTP.
Experience troubleshooting web applications and technology.
Working knowledge of RESTful APIs.
Experience with web development tools like Chrome Developer Tools.
A home office setup conducive for remote work.

💡 Responsibilities

Provide best-in-class technical support via email.
Handle phone calls for urgent or escalated issues.
Diagnose and solve customer problems, escalating when necessary.
Troubleshoot software and network issues using specific tools.
Direct users to relevant product documentation and resources.
Identify gaps in resources and documentation for future support.
Collaborate across teams to solve problems.
Plan, organize, and prioritize work.
Advocate for product improvement.
Contribute to process and service quality improvement.

HTMLCSSJavascriptRESTful APIsTroubleshootingTechnical supportDebugging

Posted about 1 month ago

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🔥 Technical Support Specialist

Posted about 1 month ago

📍 Ireland

🧭 Full-Time

🔍 Localization and Translation

🔧 Requirements

Third-level technical education via degree or certification.
Experience in a B2B customer support role.
Ability to make quick and accurate decisions.
Ability to explain complex problems simply.
Desire to deliver a best-in-class customer support experience.
Customer-centric mindset and problem-solving affinity.
Empathy with users to demonstrate care.
Knowledge of web technologies including HTML, CSS, JavaScript, AJAX and HTTP.
Experience troubleshooting web applications.
Working knowledge of RESTful APIs.
Experience with web development tools.

💡 Responsibilities

Provide best-in-class technical support via email.
Take phone calls for urgent or escalated issues.
Diagnose and solve customer problems, escalating when necessary.
Troubleshoot software and network issues.
Direct users to relevant product documentation.
Identify gaps in resources for future issue deflection.
Collaborate with Customer Success, Engineering and Product teams.
Plan, organize, and prioritize work.
Advocate for product improvements.
Contribute to process and service quality improvements.

HTMLCSSJavascriptNginxRESTful APIsTroubleshooting

Posted about 1 month ago

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🔥 Product Marketing Manager

Posted 4 months ago

📍 United States

🧭 Full-Time

💸 90000 - 130000 USD per year

🔍 Localization and translation technology

🔧 Requirements

BA/BS degree or equivalent working experience.
3-5 years of Product Marketing experience or equivalent roles.
Pragmatic marketing experience or Product Marketing Alliance certification is a plus.
Impeccable oral, written, and listening communication skills.
Past experience at a B2B enterprise software or technology company.
Passion for data analysis and critical thinking.
Willingness to take initiative and get tasks done.
Interest in language, culture, and global content.

💡 Responsibilities

Assist in defining and executing go-to-market strategies for high-value segments.
Identify, prioritize, and create a variety of marketing content such as web pages, presentations, and videos.
Create high-quality product content including demos, webinars, and blogs.
Collaborate with the marketing team on enablement programs and campaigns.
Conduct primary market research and customer interviews to uncover new challenges and trends.

Data AnalysisContent creationCommunication SkillsAttention to detailMarket Research

Posted 4 months ago

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