Supervisor, Payment Posting
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QualDerm PartnersHealthcare revenue cycle
Workable workplace: remote; Workable locations: United StatesFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- Five years of payment-posting experience in a medical setting. Minimum of two years of leadership experience.
Requirements
- High school diploma or GED required.
- Associate degree in a related field strongly preferred.
- Five years of payment-posting experience in a medical setting.
- Minimum of two years of leadership experience.
- Knowledge of third-party billing and collection requirements, including Medicare, Medicaid, and managed care.
- Extensive experience posting recoupments and reversals.
- Ability to read and interpret Explanations of Benefits (EOBs).
- Strong communication, critical-thinking, negotiation, and multitasking skills.
- Ability to handle complaints diplomatically and perform effectively under pressure.
- Maintain confidentiality and communicate professionally with team members, staff, physicians, visitors, and patients.
- Maintain regular and predictable attendance and travel to locations as applicable.
Responsibilities
- Complete timely and accurate posting of payments and adjustments to patient accounts.
- Ensure accurate month-end balancing and that all regions meet month-end requirements.
- Research and resolve circumstances affecting delayed account submission or payment, and communicate issues to management.
- Manage day-to-day posting operations and procedures across all regions.
- Provide daily oversight and leadership to Posting Leads and Specialists.
- Oversee patient collections, including internal and external bad debt.
- Manage employee hiring, training, performance reviews, productivity monitoring, time off, scheduling, and performance management.
- Monitor analytics and production reports, and create workflows for productivity and efficiency.
- Manage EFT/ERA setup and external sites such as Alle and Care Credit.
- Lead monthly team meetings and participate in audits and process-improvement projects.
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