Litigation Data Analyst

K
KLDiscoveryEDiscovery, litigation support
Source API remote eligibility restrictions: IndiaFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
Bachelor's degree or professional experience (3+ years)
Required Skills
Microsoft ExcelMicrosoft OfficeCreativity

Requirements

  • Have a bachelor's degree or 3+ years of professional experience.
  • Have strong knowledge or working experience with e-discovery tools, especially Relativity.
  • Know Microsoft Office, especially Microsoft Excel.
  • Pay strong attention to detail while managing multiple tasks.
  • Use critical thinking and retain complex work direction.
  • Have high technical aptitude or the ability to learn quickly.
  • Be able to work in a fast-paced environment.

Responsibilities

  • Work as part of a team and occasionally coordinate with Engineering, Application, IT, and Project Management teams.
  • Extract, transform, and load data to hosted platforms using custom plugins or flat files.
  • Provide technical assistance to customers by telephone, email, and screen-shares.
  • Create accounts and send invitations to end users, and provide platform walkthroughs when requested.
  • Create databases and establish customer permissions before providing credentials.
  • Investigate client inquiries about printing, search results and creation, and technical issues.
  • Pick up tasks from the internal task system and adhere to internal service-level agreements.
  • Attend team meetings and company town halls.
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