Salesforce Consultant, Change Management
N
NeuraFlash, Part of AccentureSalesforce consulting
Remote - United StatesFull-TimeMiddle
Salary94,400 - 266,300 USD per year
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Job Details
- Experience
- 4+ years experience in consulting, business technology, or functional domain
- Required Skills
- SalesforceTableauStakeholder managementChange ManagementGoogle Workspace
Requirements
- Bachelor’s degree or equivalent combination of education and experience.
- Experience delivering change management work, including change assessments, job or role design, stakeholder engagement, organizational readiness, and leadership alignment.
- Experience with change impact analysis, education, communications, training, user adoption, change measurement, and sustainment.
- Experience conducting business interviews and leading client workshops.
- 4+ years of experience in consulting, business technology, or a functional domain.
- Ability to work in technical environments, especially Salesforce product implementations.
- Experience with change management tools, templates, techniques, or frameworks.
- Strong technology background and working knowledge of Salesforce collaboration platforms such as Google Suite, Chatter, Quip, Smartsheet, or Slack preferred.
- Salesforce organization and product knowledge preferred.
- Experience in general management or software consulting preferred.
- Experience with Salesforce Service Cloud, Sales Cloud, contact centers, Field Service, Salesforce CPQ, or Tableau is a plus.
Responsibilities
- Develop change strategies for digital and organizational transformations and cloud-based technology implementations.
- Champion change on customer projects across practices.
- Collaborate with customers to determine approaches to user adoption.
- Train customers on implemented solutions and organizational change.
- Work with superusers to incorporate user perspectives into implementations.
- Learn new Salesforce features and launches, and train and mentor the team as required.
- Assess client culture, business strategies, and organizational change opportunities and challenges.
- Lead change program strategy, design, execution, stakeholder engagement, readiness, leadership alignment, communications, and training.
- Build relationships with clients, internal teams, and consulting partners.
- Support practice growth by identifying opportunities and strengthening client relationships, infrastructure, and best practices.
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