Key Account Performance Manager – National
New
T
Townsquare IgniteDigital advertising
This is a remote positionFull-TimeManager
SalaryWork @ Home Base Pay Range: $80,000 — $85,000 USD; Work @ Home Total Compensation Range: $100,000 — $115,000 USD; Competitive Salary + Commission on Directly Managed Post-Live Revenue
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Job Details
- Experience
- 4+ years of experience supporting digital media, key accounts, or national/strategic advertisers
- Required Skills
- Account ManagementClient relationship management
Requirements
- Have 4+ years of experience supporting digital media, key accounts, or national/strategic advertisers.
- Be familiar with paid search, paid social, programmatic, or multi-channel campaigns.
- Bring experience supporting Home Services, Legal, QSR, or other performance-driven advertising verticals; this is strongly preferred.
- Understand how digital strategies and KPIs vary by industry, customer journey, sales cycle, and advertiser objectives.
- Interpret performance data and translate findings into actionable, client-facing insights and recommendations.
- Build relationships and present and communicate effectively.
- Manage a portfolio of high-value accounts across multiple verticals in an organized manner.
- Bring a proactive, consultative approach to helping clients grow.
- Have experience working directly with sophisticated advertisers and key client stakeholders; preferred.
- Hold a BA/BS degree; preferred.
- Participate in regular virtual team meetings with the camera on.
Responsibilities
- Serve as the primary post-sale client-facing contact for key accounts, building relationships that support retention, satisfaction, and growth.
- Develop an understanding of clients’ business models, verticals, competitive landscapes, customer journeys, and revenue objectives.
- Lead strategic direction for client campaigns, focusing on business outcomes, performance, and revenue growth.
- Coordinate with Campaign Managers, Search Strategists, Buyers, and Interactive Strategists on campaign setup and launch.
- Align internal teams on client objectives, audiences, KPIs, and broader business goals.
- Monitor high-level campaign performance and assess whether KPIs and client objectives are being met.
- Provide clients with performance reviews, actionable insights, and data-backed recommendations.
- Communicate campaign optimizations, status updates, opportunities, and next steps to clients.
- Identify upsell, cross-sell, and campaign expansion opportunities based on performance and client needs.
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