SAP PI-PO Consultant
J
JobgetherSAP integration
Listing location: India; Workplace type: Remote; based in IndiaFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 6–8 years of experience in SAP PI/PO application support
- Required Skills
- ServiceNow
Requirements
- Have 6–8 years of experience in SAP PI/PO application support, preferably in enterprise AMS or managed-services environments.
- Have hands-on experience supporting SAP CPI on SAP BTP in production environments.
- Demonstrate monitoring and debugging capabilities, including analysis of integration payloads, adapters, mappings, and message-processing errors.
- Understand ESR, Integration Directory, and CPI iFlows.
- Have practical experience with IDoc, RFC, Proxy, File, SOAP, REST, and OData.
- Have experience with SFTP, HTTP, SOAP, JDBC, REST, and IDoc adapters.
- Understand hybrid SAP integration landscapes involving ECC/S/4HANA, cloud, and non-SAP systems.
- Have experience with ITSM/AMS platforms such as ServiceNow, Target Process, Remedy, or Jira.
- Be able to independently troubleshoot and manage business-critical production outages under pressure.
- Be able to prioritize incidents within defined SLAs and maintain accurate technical documentation.
- Be comfortable with on-call or shift-based production support responsibilities.
Responsibilities
- Provide end-to-end AMS support for SAP PI/PO and SAP CPI integrations running on SAP BTP.
- Own and resolve Priority 1 and Priority 2 production incidents, restoring business-critical interfaces within agreed service levels.
- Monitor and troubleshoot SAP PI/PO environments, including ABAP and Java components, and SAP CPI on BTP.
- Analyze errors using PI/PO monitoring tools and CPI Message Processing Logs.
- Troubleshoot interfaces involving IDoc, RFC, Proxy, File, SOAP, REST, and OData technologies.
- Debug mappings, payloads, adapters, iFlows, certificates, and security-related artifacts.
- Conduct root-cause analysis and implement permanent corrective actions to prevent recurring incidents.
- Coordinate with SAP Functional, Basis, Network, and external vendor teams to resolve technical issues.
- Maintain SLA adherence, ticket updates, and audit-ready technical documentation.
- Contribute to knowledge transfer and continuous improvement of integration support processes.
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