Lead Product Manager, Consent & Preference Management Platform
New
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JobgetherConsent management
Remote work opportunity available nationwide within the United States.Full-TimeLead
SalaryBase salary range of $126,300–$173,700 per year
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Job Details
- Experience
- 6+ years of experience in product management, platform product ownership, or digital capability delivery.
- Required Skills
- Product ManagementContent managementRESTful APIs
Requirements
- Hold a bachelor’s degree in Business, Technology, or a related discipline; an MBA or other advanced degree is preferred.
- Have 6+ years of experience in product management, platform product ownership, or digital capability delivery.
- Have experience working with intelligent platforms, AI platforms, or Next Best Action platforms.
- Demonstrate experience managing complex backlogs for enterprise platforms serving multiple channels and business units.
- Have a strong understanding of consent, preference management, privacy, customer data, or related digital governance concepts.
- Be able to translate regulatory, policy, and business requirements into functional product capabilities.
- Have experience collaborating across technology, engineering, legal, compliance, privacy, and business teams.
- Bring experience in healthcare, financial services, or another highly regulated industry; this is preferred.
- Be familiar with frameworks or requirements such as HIPAA, TCPA, CCPA, and Do Not Call requirements; this is an advantage.
- Have knowledge of omnichannel engagement, personalization, customer data platforms, API-first architectures, data governance, and enterprise integration patterns; these are preferred.
- Have experience in scaled Agile or hybrid delivery environments; this is beneficial.
- Demonstrate stakeholder management, prioritization, analytical, and problem-solving abilities.
Responsibilities
- Own and manage the backlog for assigned consent and preference management capabilities, aligning priorities with the enterprise roadmap and product strategy.
- Translate business objectives, regulatory requirements, privacy policies, and stakeholder needs into requirements, user stories, acceptance criteria, and product specifications.
- Coordinate with engineering, architecture, delivery, and business teams to plan, develop, test, and release platform enhancements.
- Lead development of consent capture, preference management, suppression logic, policy enforcement, and downstream activation capabilities.
- Drive platform integration and ensure data models, APIs, workflows, and integrations follow enterprise standards and applicable regulatory guidance.
- Support omnichannel use cases across web, mobile, CRM, contact centers, and third-party integrations, identifying dependencies, risks, and tradeoffs.
- Partner with marketing, digital, CRM, customer service, legal, privacy, compliance, data, identity, and analytics teams to support platform adoption.
- Develop enablement materials and documentation to support onboarding and adoption across business units.
- Monitor product KPIs, identify improvement opportunities, and reduce operational friction, manual processes, and compliance risk.
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