Revenue Operations Manager
New
R
RipjarFinancial crime software
This position is open to UK wide candidates.Full-TimeManager
Salary not disclosed
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Job Details
- Required Skills
- SQLSalesforceTableauLooker
Requirements
- Demonstrated experience leading commercial transformation in an enterprise software scale-up.
- Experience owning at least one full annual planning cycle end-to-end.
- Track record designing, deploying and measuring AI workflows in a commercial setting, including data preparation, governance and adoption.
- Experience leading change management across a commercial team and communicating process and technology changes to different audiences.
- Knowledge of commercial KPIs and benchmarking, including pipeline efficiency, CAC payback, NRR, gross retention, magic number and forecast accuracy.
- Strong presentation and data-storytelling skills, supported by credible data.
- Working knowledge of sales compensation design and practices.
- Fluency with at least one sales methodology, such as MEDDIC, Sandler or Miller Heiman, and familiarity with signal-based and ABM-driven GTM motions.
- Expert knowledge of Salesforce; certification is desirable.
- Hands-on experience with an AI-native commercial stack such as Clari, Gong, Outreach or Clay, or equivalent.
- Confidence using SQL, BI tooling such as Tableau or Looker, financial and revenue modelling, and advanced Excel.
Responsibilities
- Own the annual planning cycle, including capacity, territories, quotas and compensation, aligned with Marketing and Customer Success.
- Design, deploy and govern AI workflows and agents across the commercial team and RevOps; evaluate, pilot, scale and retire tools and measure their impact.
- Lead change management for new processes, tools and AI workflows, including communication, training, adoption metrics and reinforcement.
- Own the commercial data model, governance and quality standards, as well as the commercial technology stack, including Salesforce and related tools.
- Lead pipeline reviews, forecasting, win/loss reviews and QBRs; monitor process compliance and surface bottlenecks to leadership.
- Define and track commercial KPIs, including pipeline efficiency, CAC payback, NRR, gross retention and forecast accuracy.
- Own pricing frameworks, deal desk and discount governance.
- Develop and maintain the Sales Playbook and support company kick-off and enablement events.
- Deliver monthly, quarterly and board-level reporting with credible, defensible data narratives.
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