Solutions Engineer - DAM Practice

New
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NtaraDigital asset management
Full-time remote (United States), Working schedule in EST is preferredFull-TimeSenior
Salary not disclosed
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Job Details

Experience
5+ years of DAM experience; 3+ years of experience in solutions engineering, technical consulting, or systems architecture delivering DAM solutions
Required Skills
JiraRESTful APIs

Requirements

  • Bring 5+ years of DAM experience in consulting, in-house, or agency settings.
  • Have 3+ years of experience in solutions engineering, technical consulting, or systems architecture delivering DAM solutions.
  • Demonstrate experience managing multiple concurrent clients and workstreams in a professional services or digital agency environment.
  • Have hands-on experience with one or more DAM platforms, such as Aprimo, Bynder, Cloudinary, or Orange Logic.
  • Have experience with DAM configuration, taxonomy and metadata modeling, and user training.
  • Demonstrate experience leading workshops and discovery sessions and translating client requirements into scalable DAM designs.
  • Have experience leading complex, multi-system implementations and integrations, including API-based data ingestion and asset delivery workflows.
  • Understand API principles for system integration architecture, including REST APIs.
  • Be proficient with project management and time-tracking tools such as Jira and Tempo.
  • Have experience drafting system documentation, including technical requirements, metadata schemas, and asset lifecycle diagrams.
  • Demonstrate the ability to analyze and model large, complex datasets.
  • A bachelor's degree or equivalent in a related field is preferred; equivalent professional experience may substitute for a formal degree.

Responsibilities

  • Lead client discovery sessions to assess asset workflows, taxonomy, metadata, business objectives, and DAM strategy.
  • Guide clients in evaluating and selecting DAM platforms based on business requirements, user needs, and scalability.
  • Support pre-sales by contributing to technical scopes, solution design, platform evaluations, and technical proposals.
  • Gather requirements for integrations between DAM and connected PIM, CMS, ecommerce, and creative workflow platforms.
  • Collaborate with DAM specialists and development teams to configure, deploy, and integrate DAM systems.
  • Troubleshoot platform issues and tune configurations to support performance and uptime as asset volume grows.
  • Own technical specifications and architecture documentation for migrations, configurations, and integrations.
  • Refine DAM delivery methods and governance frameworks, and inform strategic roadmaps aligned with enterprise architecture.
  • Review configurations and integrations before launch and drive change management and process standardization.
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