Senior Client Delivery Manager – ERP Implementations and Consulting Services
New
J
JobgetherERP consulting
Based in the United StatesFull-TimeManager
Salary$110,000–$135,000 per year
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Job Details
- Experience
- At least 5 years of professional project management experience, including 3+ years focused on ERP implementations or comparable enterprise systems.
- Required Skills
- Project ManagementMicrosoft DynamicsOracleSAPStakeholder management
Requirements
- Bachelor’s degree in Business, Information Systems, Computer Science, or a related field; an MBA or equivalent experience is preferred.
- At least 5 years of professional project management experience, including 3+ years focused on ERP implementations or comparable enterprise systems.
- Proven experience delivering full-cycle ERP implementations from discovery through go-live and hypercare.
- Experience with at least one major ERP platform, such as SAP, Oracle, Microsoft Dynamics 365, SYSPRO, Infor, Epicor, or Sage.
- Strong knowledge of PMBOK, Agile/Scrum, Waterfall, or hybrid project management methodologies.
- Experience managing stakeholders and coordinating cross-functional teams.
- Consulting services experience in a Big 4, mid-market, or boutique ERP consulting environment is preferred.
- SYSPRO ERP implementation experience is strongly preferred.
- PMP, PRINCE2, or another relevant project management certification is an advantage.
- Experience in manufacturing, distribution, wholesale, or related industry environments is preferred.
- Knowledge of SQL, data migration tools, integration platforms such as Boomi or MuleSoft, AI platforms, and reporting tools is beneficial.
- Willingness and ability to travel to client sites as required, typically 10–20%.
Responsibilities
- Develop project plans and work breakdown structures covering scope, budgets, resources, timelines, risks, and mitigation strategies.
- Lead ERP implementations from discovery and requirements gathering through testing, data migration, cutover, go-live, and hypercare.
- Liaise with executive sponsors, steering committees, client project managers, department heads, IT teams, and software vendors.
- Identify project roadblocks and establish mitigation plans.
- Coordinate functional consultants, technical developers, data migration specialists, QA resources, and other contributors.
- Facilitate client workshops, project status meetings, and executive steering committee updates.
- Contribute to statements of work and ensure adherence to project governance, change management, and implementation best practices.
- Oversee system integration, testing, training, data migration, and go-live support activities.
- Establish post-go-live hypercare and coordinate transitions to ongoing support teams.
- Manage ongoing account relationships after implementation, monitoring account health and identifying service, upsell, and renewal opportunities.
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