Dental Treatment Planner & Patient Coordinator

Workable locations: El Salvador. Colombia. Honduras. Nicaragua. Guatemala. Philippines, Monday – Friday, 8:00 AM – 5:00 PM PSTFull-Time

Salary not disclosed

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Job Details

Have hands-on experience navigating and managing patient records, charting, and scheduling in Dentrix.
Have experience managing high call volumes while maintaining a professional and compassionate demeanor.
Be fluent in English and Spanish.
Understand dental terminology and treatment sequencing, and be able to explain procedures clearly to patients.
Be available full-time Monday–Friday, 8:00 AM–5:00 PM PST.
Have a dedicated home office, reliable high-speed internet, power and internet backup, and a quiet working environment.
Be comfortable using Google Workspace.

Create, present, and explain comprehensive dental treatment plans, including procedures, appointment timelines, and financial expectations.
Manage heavy inbound and outbound calls, answer patient inquiries, follow up on proposed treatment plans, and re-engage unscheduled treatment leads.
Schedule, confirm, and coordinate appointments across two providers' calendars.
Guide patients through initial consultations and follow-up care.
Maintain accurate patient notes, track treatment plan acceptances, and update patient records in Dentrix and Google Workspace.

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