Social Impact Manager

G
GitLabSocial impact
Remote, Canada; Remote, United StatesFull-TimeManager
Salary95,200 - 160,800 USD per year
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Job Details

Required Skills
Data AnalysisSalesforceGitLab

Requirements

  • Experience managing corporate social responsibility, social impact, community advocacy, or related programs.
  • Experience managing in-kind donation programs.
  • Use an analytical, data-driven approach to building community programs.
  • Bring written and verbal communication skills, including the ability to translate complex concepts into clear, engaging messages.
  • Demonstrate organizational skills, creative problem-solving, and resourcefulness, with the ability to prioritize work, meet deadlines, and maintain attention to detail.
  • Experience initiating and leading projects across internal and external stakeholders through cross-functional collaboration.
  • Have technical acumen, including the ability to use GitLab and address technical requests.
  • Be proficient in Salesforce.

Responsibilities

  • Build and manage relationships with nonprofit organizations, universities, and program members.
  • Oversee day-to-day operations for GitLab for Nonprofits and GitLab for Education, streamline processes, and improve operational efficiency.
  • Lead internal program communications, manage applicant inquiries, and maintain partnerships with verification providers.
  • Develop ways to evaluate, track, and report on progress against program objectives and GitLab's broader social impact goals.
  • Assist nonprofit and university community members with product implementation and connect applicants to appropriate support resources.
  • Partner with Sales and Marketing to grow program membership and improve renewal rates.
  • Create resources for GitLab team members and the wider community to advocate for each program.
  • Collaborate with program members on case studies, webinars, blog posts, and spotlights showcasing their achievements with GitLab.
  • Track industry trends, conduct benchmarking, and establish best practices for social impact and community initiatives.
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95,200 - 160,800 USD per year
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