Senior Manager, Global Deal Desk
New
J
JobgetherSaaS commercial operations
Remote; based in the United StatesFull-TimeManager
SalaryAnnual compensation ranges vary by geographic market: Tier 1: $224,000–$285,000. Tier 2: $201,600–$255,000. Tier 3: $179,200–$230,000. Compensation packages include equity.
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Job Details
- Experience
- At least 7 years of experience in Deal Desk, GTM Operations, Sales Operations, or a related commercial operations function
- Required Skills
- Salesforce
Requirements
- At least 7 years of experience in Deal Desk, GTM Operations, Sales Operations, or related commercial operations, with direct responsibility for deal structuring, pricing decisions, and approval workflows.
- Expertise in consumption-based, usage-based, or hybrid pricing models, including ramp structures, usage commitments, commitment tiers, true-up mechanisms, and revenue recognition considerations.
- Hands-on experience administering and improving a CPQ platform, such as Nue, DealHub, Conga, or an equivalent solution.
- Experience structuring and approving commercial agreements across international markets, including regional pricing, local currencies, legal entities, tax considerations, and VAT/GST requirements.
- Hands-on experience integrating AI tools into commercial operations, such as ChatGPT, Gemini, Notion AI, contract intelligence platforms, or specialized GTM tools.
- Strong knowledge of SaaS commercial agreements and pricing structures, including multi-year contracts, ramp deals, ELAs, co-termination, consumption commitments, and ASC 606 revenue recognition implications.
- Experience with Salesforce and related sales processes, commercial data, and operational workflows.
- Analytical and problem-solving skills to identify deal-data patterns, assess non-standard-term risks, evaluate commercial trade-offs, and communicate findings to senior stakeholders.
- Cross-functional leadership and relationship-building skills across Sales, Finance, Legal, and GTM Operations.
- Ability to build scalable policies, processes, governance frameworks, and operational playbooks.
- Strong organizational skills and commercial judgment to manage competing priorities and improve operational efficiency.
- Experience hiring, mentoring, and developing Deal Desk or commercial operations professionals is a strong advantage.
Responsibilities
- Lead and scale the Global Deal Desk function, serving as the escalation point for complex deal structures, pricing exceptions, contractual terms, and approvals.
- Design and improve deal approval workflows, pricing guardrails, discounting policies, and escalation frameworks.
- Own CPQ strategy, configuration, and governance in partnership with GTM Systems.
- Develop processes for consumption-based and usage-based pricing, including usage commitments, ramp structures, drawdown mechanics, commitment tiers, and true-up provisions.
- Partner with GTM Operations and Sales leadership on commercial frameworks for international markets, including regional pricing, local currencies, tax requirements, and legal entities.
- Collaborate with Sales, Finance, Legal, and GTM Operations to turn commercial objectives into executable agreements.
- Work with Finance to evaluate revenue recognition implications of non-standard terms, multi-element arrangements, and usage-based pricing.
- Build and maintain Deal Desk playbooks, templates, policies, and self-service resources.
- Integrate and optimize AI-powered tools for contract review, quote generation, deal structuring, commercial analysis, and repetitive-task automation.
- Own Deal Desk reporting and analytics, and recruit, develop, and manage Deal Desk professionals.
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