Dispute Specialist

New
W
WelbeHealthManaged care
Location: Remote, USAFull-TimeMiddle
Salary33.8 - 39.14 USD per year
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Job Details

Experience
Minimum of three (3) years of health plan claims processing experience, and two (2) years of health plan claims dispute experience analyzing and resolving provider claims
Required Skills
Microsoft ExcelPowerPoint

Requirements

  • High school diploma or equivalency; professional experience may be substituted.
  • Experience in a Managed Care Plan (MCP) or PACE organization (PO) claims processing environment.
  • At least three years of health plan claims processing experience.
  • At least two years of health plan claims dispute experience analyzing and resolving provider claims.
  • Strong computer and software knowledge, including Excel, Outlook, PowerPoint, Word, and Teams.
  • Knowledge of job-specific applications and systems used to produce correspondence, charts, spreadsheets, and other information.
  • Ability to navigate state and federal websites and medical billing guidelines to resolve outstanding claims and disputes.
  • Verbal and written communication, organizational, time management, problem-solving, and decision-making skills.

Responsibilities

  • Examine claim records and forms to investigate and resolve first-level disputes.
  • Meet and maintain established quality and production standards.
  • Process acknowledgment and determination letters.
  • Document actions taken, including dispute decisions and reasoning.
  • Create correspondence for the Senior Examiner.
  • Work with leadership on improper processing trends and claim-related concerns resulting in disputes.
  • Maintain working relationships with team members, interdepartmental staff, and leadership.
  • Maintain knowledge of claim processing guidelines, procedures, governing regulations, and compliance requirements.
  • Assist with data entry of incoming clean claims when needed.
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33.8 - 39.14 USD per year
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