Senior HR Associate, Shared Services
G
G-PHR services
Location: Philippines (Remote-First), GMT hours; flexibility to accommodate different time zones based on customer and professional needs.ContractSenior
Salary not disclosed
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Job Details
- Languages
- Proficient in both written and verbal English
- Experience
- 2-5 years of HR operations experience
- Required Skills
- MS OfficeGenerative AI
Requirements
- Have 2–5 years of HR operations experience; shared services experience is desirable.
- Bring detailed knowledge of HR procedures and policies.
- Have experience working within a Shared Services environment.
- Have basic knowledge of labor legislation throughout the EMEA region.
- Bring proficiency in written and spoken English.
- Be literate with MS Office.
- Demonstrate AI literacy and the ability to integrate generative AI tools such as Gemini and Notebook LM into daily workflows.
- Have excellent customer service and stakeholder management skills.
- Demonstrate resourcefulness, problem-solving ability, self-motivation, attention to detail, and time-management skills.
- Be able to work with international teams across locations and accommodate different time zones.
- Experience with Poland, Germany, Czech Republic, Hungary, Bulgaria, the UK, Ireland, Belgium, the Netherlands, Denmark, Sweden, Norway, or Finland is an advantage.
- Knowledge and experience handling offboardings is an added advantage.
Responsibilities
- Support employee lifecycle processes, including onboarding, data management, absence management, visa renewals, transfers, and offboarding.
- Prepare employment contracts, amendments, HR policies, benefits and payroll enrollment documents, onboarding guides, employment certificates, and termination certifications.
- Maintain customer and professional records and process forms documenting HR activities.
- Administer benefits and coordinate enrollment with brokers and insurers.
- Provide time and expense data to the payroll team and local payroll provider.
- Audit data changes to support accurate and timely payments.
- Contribute to continuous improvement and keep standard operating procedures and policies up to date.
- Respond to professional and customer queries and concerns through email and other communication channels.
- Coordinate with partners, vendors, local providers, and internal teams.
- Serve as the first point of contact for professionals and customers during onboarding and offboarding.
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