Client Operations Coordinator

New
D
Destination CareersTravel services
Listing location: Philadelphia, Pennsylvania; Workplace type: Remote; Fully remoteContract
Salary45,000 - 65,000 USD per year
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Job Details

Required Skills
Customer serviceAttention to detailComputer skills

Requirements

  • Demonstrate strong customer service and communication skills.
  • Show excellent organization and attention to detail.
  • Manage multiple tasks in a remote environment.
  • Have basic computer skills and comfort learning new systems.
  • Be reliable, professional, and self-motivated.
  • Be willing to complete training and continue developing industry knowledge.
  • Previous experience in travel, hospitality, reservations, customer service, or administrative support is helpful but not required.
  • Work as an independent contractor.

Responsibilities

  • Assist clients with travel research, reservation requests, and booking coordination.
  • Communicate with clients to confirm details, provide updates, and answer general questions.
  • Research accommodations, cruises, vacation packages, and other travel options based on client needs.
  • Maintain accurate client and reservation information.
  • Monitor booking details, confirmations, changes, and applicable deadlines.
  • Work with travel suppliers and reservation platforms.
  • Follow established booking procedures and supplier requirements.
  • Provide professional and responsive client support throughout the planning process.
  • Develop knowledge of destinations, suppliers, and travel products.
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45,000 - 65,000 USD per year
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