Appointment Setter

New
R
Robbins InstrumentsMedical devices
Workable locations: Colombia. Argentina. Brazil. Chile. Honduras. NicaraguaFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
Excellent verbal and written English communication skills
Experience
3 to 5+ years of successful, verifiable experience in appointment setting, inside sales, telemarketing, lead generation, or a similar phone based role
Required Skills
Microsoft OfficeLead GenerationEnglish communication

Requirements

  • Have 3 to 5+ years of successful, verifiable experience in appointment setting, inside sales, telemarketing, lead generation, or a similar phone-based role.
  • Have excellent verbal and written English communication skills and a confident, professional phone presence.
  • Be able to handle high call volume and stay motivated through rejection.
  • Demonstrate strong listening and questioning skills.
  • Be highly organized, self-motivated, and able to work independently in a remote environment.
  • Be comfortable using CRM and ERP systems and Microsoft Office.
  • Preferred: experience in medical device, surgical, healthcare, or aesthetics sales or appointment setting.
  • Preferred: familiarity with hospital purchasing, GPOs, value analysis committees, or ASC operations.
  • Preferred: understanding of B2B sales processes and multi-stakeholder buying decisions.
  • Preferred: experience with sales engagement tools such as Outreach, Salesloft, ZoomInfo, or LinkedIn Sales Navigator.
  • Preferred: bachelor's degree.

Responsibilities

  • Make a high volume of outbound calls to new and existing leads, targeting 100 calls per day.
  • Introduce Robbins Instruments, communicate its products and differentiators, and answer basic product questions.
  • Ask discovery questions to understand prospects' instruments, suppliers, needs, purchasing timelines, and volume.
  • Identify decision makers, economic buyers, and other influencers, and qualify leads against established criteria.
  • Schedule virtual or in-person meetings for outside sales representatives and coordinate calendars across time zones.
  • Send confirmation emails, calendar invites, and product materials, and provide sales representatives with detailed appointment handoffs.
  • Follow up with unresponsive leads through calls, emails, and voicemails using a structured cadence.
  • Maintain accurate CRM records, research target accounts, and build prospect lists.
  • Meet or exceed call, conversation, and qualified appointment goals, and share market feedback and competitor insights with the sales team.
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