Business Operations Manager

New
F
FMILeadership development
This is a full-time position which can be remoteFull-TimeManager
Salary not disclosed
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Job Details

Experience
5+ years of experience in business operations, practice management, program management, internal consulting, or a related field.
Required Skills
Project ManagementSalesforceBusiness OperationsStakeholder management

Requirements

  • Bachelor’s degree required.
  • 5+ years of experience in business operations, practice management, program management, internal consulting, or a related field.
  • Experience building and improving operational processes and systems.
  • Strong analytical, organizational, and project management skills.
  • Ability to manage multiple priorities and influence stakeholders without formal authority.
  • Comfortable working in a growing environment with evolving priorities.
  • Experience with Salesforce, reporting platforms, or business intelligence tools is beneficial.
  • Willingness to travel throughout the United States.

Responsibilities

  • Coordinate strategic priorities, track progress, and drive follow-through across the practice.
  • Improve staffing and workforce planning by connecting consultant capacity with project demand.
  • Partner with Talent Acquisition to support hiring needs and improve hiring and onboarding processes.
  • Manage and improve recurring practice operations, systems, and workflows.
  • Develop reporting and dashboards that provide visibility into staffing, performance, and business needs.
  • Identify opportunities to simplify processes, improve efficiency, and strengthen how the practice operates.
  • Build alignment across stakeholders and keep priorities moving forward.
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