Salesforce Administrator
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Workable workplace: remote; Workable locations: Mexico City, Mexico City, MexicoFull-Time
Salary not disclosed
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Job Details
Requirements
- Experience administering Salesforce environments, including Sales Cloud, Service Cloud, or Revenue Cloud.
- Strong knowledge of Salesforce standard functionality and configuration tools.
- Proficiency with data tools such as Data Loader.
- Ability to manage multiple tasks and support requests in a fast-paced environment.
- Relevant Salesforce certifications are desirable.
- Experience with user training or platform adoption initiatives is desirable.
- Experience with SOQL, Prompt Engineering, and Flows is desirable.
- Familiarity with DevOps tools such as Gearset, Copado, or SFDX is desirable.
- Experience working with Agile, product-centric delivery models, or Centres of Excellence is desirable.
- Proficiency in adopting and applying AI tooling and solutions is desirable.
Responsibilities
- Manage Salesforce user accounts, roles, permission sets, profiles, and security settings.
- Handle day-to-day support requests and system administration tasks.
- Monitor system performance, conduct routine maintenance, and manage scheduled jobs.
- Perform data imports, deduplication, and data quality checks.
- Configure objects, fields, page layouts, record types, and list views.
- Build reports and dashboards to support business decision-making.
- Create and maintain declarative automation, including validation rules, workflows, and flows.
- Assist with user acceptance testing and deployment of configuration changes.
- Train and guide users, maintain platform documentation, and support onboarding and adoption.
- Relay user feedback and enhancement opportunities to technical teams.
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