Solutions Administrator - Integrations
C
CrewBloomHR software
Canada. United States. GreenlandFull-Time
Salary not disclosed
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Job Details
- Required Skills
- OAuthSalesforceJiraRESTful APIsJSONWorkday
Requirements
- Strong experience analyzing and troubleshooting REST/SOAP APIs, webhooks, XML/JSON data, and OAuth.
- Hands-on experience configuring integrations in enterprise platforms such as Workday, Salesforce, Dayforce, iCIMS, Paylocity, ADP, Bullhorn, and Lever.
- Strong understanding of data mapping, multi-tenant environments, parent-subsidiary structures, and dynamic cost-allocation logic.
- Experience creating technical SOWs, workflow diagrams, and project documentation.
- Experience managing technical work with tools such as Jira.
- Strong technical troubleshooting and problem-solving skills.
- Able to translate technical requirements for business stakeholders and work with clients, commercial teams, third-party partners, and software developers.
- Able to learn new software quickly, work independently, and collaborate across teams.
- Reliable and able to maintain regular and punctual attendance.
Responsibilities
- Lead technical discovery sessions to understand enterprise client integration requirements.
- Design integration solutions using standard connectors, custom APIs, or browser extensions.
- Manage API integrations from initial configuration and staging through production go-live.
- Configure field mappings, data flows, cost codes, departments, and account structures.
- Test API payloads, webhooks, callbacks, and workflows in sandbox environments.
- Troubleshoot APIs, data payloads, OAuth authentication, synchronization, and permission issues.
- Coordinate technical configuration and issue resolution with third-party integration partners.
- Create technical SOW components, Change Orders, workflow diagrams, acceptance criteria, and testing procedures.
- Manage Jira tickets for Engineering and test partner platform updates, documenting regression issues.
- Create technical documentation, API demos, and integration resources, and support customer-facing webinars and demonstrations.
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