Forward Deployed Integrations Engineer
New
C
CoursedogHigher education software
United StatesFull-TimeMiddle
SalaryBase salary between $90,000 - $110,000. The role also includes a performance-based variable compensation component, bringing total on-target earnings (OTE) to $110,000–$120,000 when performance objectives are achieved.
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Job Details
- Experience
- 4+ years of experience in data or integration engineering, solutions engineering, or a forward-deployed technical role
- Required Skills
- PythonSQLETLJavascriptRESTful APIsJSON
Requirements
- Have 4+ years of experience in data or integration engineering, solutions engineering, or a forward-deployed technical role.
- Have experience building integrations with complex third-party systems of record; SIS platforms such as Banner, Colleague/Ethos, Workday, or PeopleSoft are preferred.
- Demonstrate expertise in SIS data structures, data mapping, and ETL concepts.
- Be able to troubleshoot data-flow issues independently.
- Have technical skills with REST APIs, JSON, CSV, and SQL.
- Have scripting experience in Python or JavaScript.
- Demonstrate production change-control rigor, including backups, staging tests, and care with live data.
- Be able to design integration solutions for complex institutional environments while balancing best practices with customer constraints.
- Be able to work independently in a remote, fast-moving environment.
- Be willing to travel to customer sites as needed.
- Higher education operations knowledge, such as registrar, academic scheduling, or curriculum workflows, is a plus.
- Experience productizing recurring manual services work or working in a forward-deployed engineering model is a plus.
Responsibilities
- Embed with customer accounts as the hands-on technical owner, working with client IT, registrars, and functional leads.
- Provision staging and production environments before integration data flows begin.
- Coordinate SIS connectivity setup and establish bidirectional data flow with customer technical teams.
- Configure, test, and validate SIS integrations, including mappings, field wiring, transformations, effective dating, cross-listing, merge thresholds, and conflict handling.
- Validate data accuracy with test harnesses and sample data, and document mapping issues before production loads.
- Plan and carry out institutional data migrations, accounting for volume, merge performance, and client-side data readiness.
- Root-cause merge and integration failures using merge reports and resolve underlying issues.
- Manage write-backs with backups, controlled merges, staging/production parity, and rollback discipline.
- Build API-based solutions and automations to unblock adoption and reduce recurring configuration friction.
- Document runbooks, reusable playbooks, integration architecture, validation results, constraints, and custom configurations; partner with Product and Engineering on product improvements.
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