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Care Navigator

Care Navigator

N
Nolia HealthHealthcare
Location: TX, USPart-TimeJunior
Salary$26 – $33 / hour
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Job Details

Experience
Preferably 2 years of experience working in a healthcare or community-based setting. Ideally, 1 year of experience (professional or lived) in understanding the needs and challenges faced by family caregivers and older adults.

Requirements

  • Preferably have 2 years of experience in a healthcare or community-based setting.
  • Ideally have 1 year of professional or lived experience understanding the needs and challenges of family caregivers and older adults.
  • Demonstrate cultural humility and the ability to interact effectively with people from diverse cultures, abilities, genders, ethnicities, and races.
  • Be able to handle interactions with caregivers and patients involving heightened emotions.
  • Have strong general computer skills, including navigating multiple systems and resources, troubleshooting minor technology issues, and setting up work equipment.
  • Demonstrate attention to detail, time management, and multitasking skills.
  • Be familiar with healthcare, mental health, aging and disability services, or Alzheimer’s disease.
  • Experience with Electronic Health Records (EHRs) is a plus.

Responsibilities

  • Serve as the primary contact for caregivers, families, support networks, and people living with chronic conditions.
  • Conduct biopsychosocial assessments to identify strengths, goals, unmet health-related social needs, and safety concerns.
  • Develop personalized care plans aligned with clients’ values and cultural, emotional, and spiritual needs.
  • Provide disease- and stage-specific education using the resource library.
  • Refer patients and family caregivers to community-based services and supports.
  • Coordinate with primary care physicians, healthcare specialists, and the transdisciplinary clinical team to support continuity of care.
  • Educate caregivers on burnout, self-care, resiliency, skills training, and support group services.
  • Track contact frequency and document interactions, presenting issues, goals, interventions, and action plans.
  • Represent Nolia Health at community events and healthcare partner organizations, educating stakeholders and building referral relationships.
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$26 – $33 / hour
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