Lead Behavioral Health Care Manager
Job Details
- Languages
- Professional fluency in both English and Spanish, including the ability to conduct clinical assessments, diagnose conditions, provide crisis intervention, and document care in both languages.
- Experience
- At least 5 years of clinical experience in behavioral health care management or direct clinical care; at least 3 years of experience supervising or leading clinicians.
Requirements
- Master’s degree in social work, counseling, clinical mental health counseling, psychology, or a closely related discipline.
- Active, unrestricted independent clinical license as an LCSW, LICSW, LPC, or LMHC-D.
- Professional fluency in both English and Spanish for clinical assessments, diagnosis, crisis intervention, and documentation.
- At least 5 years of clinical experience in behavioral health care management or direct clinical care.
- Experience supporting people with cancer, serious illnesses, or chronic medical conditions.
- At least 3 years of experience supervising or leading clinicians.
- Experience conducting behavioral health intakes, psychosocial assessments, and DSM-5-TR-based diagnostic evaluations.
- Strong skills in suicide risk assessment, safety planning, and crisis response.
- Experience with Motivational Interviewing, Cognitive Behavioral Therapy (CBT), behavioral activation, and psychoeducation.
- Background in oncology, integrated or collaborative care models (CoCM), primary care, or telehealth.
- Experience leading remote or geographically distributed teams.
- Familiarity with measurement-based care and clinical data for monitoring quality and improving outcomes.
- Availability to work full-time during Mountain Time business hours, including crisis coverage through 7:00 p.m. Eastern Time (5:00 p.m. Mountain Time).
- Ability to work remotely while serving patients across the United States.
Responsibilities
- Conduct biopsychosocial, safety, standardized, and diagnostic assessments, and document care promptly.
- Provide diagnostic guidance to other care-team members when needed.
- Maintain a small caseload and deliver brief, evidence-based behavioral health interventions within a measurement-based care framework.
- Provide clinical backup for acute patient-safety concerns and crisis situations during designated coverage hours.
- Perform risk assessments, develop safety plans, and coordinate escalation with psychiatrists, oncology teams, and emergency resources.
- Oversee referrals to appropriate external services, including higher levels of care.
- Supervise, coach, and provide clinical consultation and day-to-day guidance to Behavioral Health Care Managers.
- Train team members on clinical protocols, assessment tools, documentation standards, and evidence-based interventions.
- Review clinical sessions and audit documentation for accuracy, quality, completeness, and timeliness.
- Monitor team performance and patient outcomes, participate in performance evaluations, and collaborate on workflow and protocol improvements.