Lead Behavioral Health Care Manager
Job Details
- Languages
- Fluency in English and Spanish sufficient to conduct clinical assessments, diagnosis, crisis intervention, and document in both languages.
- Experience
- 5+ years of clinical experience in behavioral health care management or direct clinical care; 3+ year of experience supervising or leading clinicians
Requirements
- Master's degree in social work, counseling, clinical mental health counseling, psychology, or a closely related field.
- Active, unrestricted independent clinical license as an LCSW, LICSW, LPC, or LMHC-D.
- Fluency in English and Spanish sufficient to conduct clinical assessments, diagnosis, crisis intervention, and document in both languages.
- 5+ years of clinical experience in behavioral health care management or direct clinical care.
- Experience working with people with cancer, serious illness, or chronic medical conditions.
- 3+ years of experience supervising or leading clinicians.
- Experience conducting behavioral health intakes, psychosocial assessments, and DSM-5-TR diagnosis.
- Experience with suicide risk assessment, safety planning, and crisis response.
- Experience with Motivational Interviewing, CBT, behavioral activation, and psychoeducation.
- Experience in oncology, integrated or collaborative care (CoCM), primary care, or telehealth.
- Experience leading a remote or multi-state team.
- Experience with measurement-based care and using data to manage clinical quality.
Responsibilities
- Conduct initial biopsychosocial intakes, safety screening, standardized assessments, diagnosis, and timely documentation.
- Provide diagnostic support for intakes completed by other care team members.
- Carry a small caseload and deliver brief, evidence-based interventions within a measurement-based care model.
- Respond to acute patient-safety and crisis needs across partner practices during coverage hours.
- Conduct risk assessments and safety planning, coordinating escalation with the Consulting Psychiatrist, referring oncology team, and emergency resources as needed.
- Oversee referrals to clinically indicated services outside Cerula, including higher levels of care.
- Supervise, coach, and support BHCMs; provide clinical guidance and case consultation.
- Train BHCMs on protocols, assessments, and evidence-based interventions, and review sessions and audit clinical documentation.
- Track team KPIs and use data to identify trends and improve clinical quality.
- Participate in interdisciplinary team meetings and partner with clinical leadership to refine workflows, protocols, and care standards.