Senior Accounts Receivable Analyst
New
J
JobgetherSaaS subscription billing
The role is remote within the United States, excluding California and the New York metropolitan area.Full-TimeSenior
Salary$65,000–$75,000 USD annual base salary. Bonus, equity, and benefits as part of the total compensation package.
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Job Details
- Experience
- 5+ years of experience in accounts receivable, billing, collections, or a related financial operations role
- Required Skills
- Microsoft ExcelGoogle Sheets
Requirements
- Have 5+ years of experience in accounts receivable, billing, collections, or a related financial operations role.
- Demonstrate experience managing complex AR processes.
- Bring extensive NetSuite ERP and SuiteBilling experience; this is highly preferred.
- Be proficient with Microsoft Excel and Google Sheets.
- Interpret financial data, identify trends, and translate findings into actionable recommendations.
- Communicate effectively in writing and verbally, particularly in customer-facing collections situations.
- Work independently and demonstrate self-motivation, organization, and accountability in a fully remote environment.
- Manage multiple priorities, deadlines, and financial workflows accurately with strong attention to detail.
- Be willing and able to adopt AI and automation tools to improve AR operations.
- Experience with Salesforce, Zendesk, Tesorio, Gmail, or Stripe is a plus.
- Familiarity with SaaS business models and subscription billing is preferred.
Responsibilities
- Manage end-to-end accounts receivable activities and invoicing across new business, expansions, contract modifications, renewals, multi-year agreements, and overages.
- Execute customer-focused collections strategies and monitor outstanding balances using NetSuite and Tesorio.
- Apply and post ACH, wire, credit card, and Stripe payments to customer accounts.
- Research and resolve unapplied cash, chargebacks, short-pays, and other payment discrepancies.
- Prepare credit and debit memos and manage customer credit monitoring, holds, and limits.
- Analyze AR aging, collections performance, cash flow trends, and key metrics, and provide insights to accounting leadership.
- Support month-end and year-end close by finalizing billing, reconciling AR-related accounts, and validating receivable and revenue-related balances.
- Prepare audit schedules, reconciliations, billing documentation, and materials for internal and external auditors; support SOX controls and testing.
- Troubleshoot billing issues and identify process improvements, including opportunities to use AI and automation in AR workflows.
- Collaborate with Sales, Customer Success, Account Management, Sales Operations, and other teams to resolve billing discrepancies.
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