Senior Accounts Receivable Analyst
New
A
AutomoxSaaS IT operations
Location: Remote - USFull-TimeSenior
Salary$65,000 — $75,000 USD
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Job Details
- Experience
- 5+ years of experience in accounts receivable, billing, collections, or a related role
- Required Skills
- Microsoft ExcelGoogle Sheets
Requirements
- Have 5+ years of experience in accounts receivable, billing, collections, or a related role.
- Bring a proven track record of managing complex AR operations.
- Have extensive NetSuite ERP and SuiteBilling experience; this experience is highly preferred.
- Demonstrate strong analytical skills and the ability to interpret data and deliver actionable insights.
- Bring customer-focused communication skills for collections.
- Work independently and stay self-motivated in a remote work environment.
- Be proficient in Microsoft Excel and Google Sheets.
- Have experience with business tools such as Salesforce, Zendesk, Tesorio, Gmail, or Stripe; these tools are listed as a plus.
- Bring familiarity with SaaS business models and subscription billing; this is preferred.
- Be detail-oriented and organized, with the ability to manage multiple priorities.
- Be comfortable adopting AI and automation tools to increase efficiency.
- Be able to pass a federal, state, and county background check.
- Complete a local in-person verification.
Responsibilities
- Process end-to-end accounts receivable and ensure timely, accurate invoicing for new business, expansions, contract modifications, renewals, multi-year agreements, and overages.
- Execute customer-focused collections strategies using NetSuite and Tesorio to support timely payments and collections targets.
- Apply and post ACH, wire, credit card, and Stripe payments; research unapplied cash, chargebacks, and short-pays.
- Issue credit and debit memos, monitor customer credit, and document billing adjustments.
- Analyze AR trends, aging reports, collections performance, and key metrics to provide actionable insights.
- Support month-end and year-end close, billing procedures, AR reconciliations, and the accuracy of receivable balances and revenue-related transactions.
- Use NetSuite and SuiteBilling to execute billing operations, troubleshoot issues, support system enhancements, and improve processes.
- Prepare audit schedules, reconciliations, billing support, and documentation; assist with SOX controls and testing.
- Use AI tools and automation to streamline AR workflows, collections, and forecasting.
- Collaborate with Sales, Customer Success, Account Managers, Sales Operations, and other teams to resolve billing discrepancies.
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