Practice Experience Manager
V
Verana HealthDigital health
Employees working remotely in AZ, CA, CO, CT, FL, GA, IL, LA, MA, MN, MD, MI, NC, NJ, NV, NY, OH, PA, SC, TN, TX, UT, WA, WIFull-TimeManager
Salary56,640 - 70,800 USD per year
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Job Details
- Required Skills
- SalesforceJiraGoogle Workspace
Requirements
- Associate or bachelor's degree in nursing, healthcare management, health informatics, public health, or another relevant field.
- Knowledge of clinical workflows in a healthcare setting, including healthcare medical records and/or claims.
- Ability to coordinate or work with teams involving multiple stakeholders and manage simultaneous tasks.
- Excellent written and oral communication skills.
- Ability to set and manage priorities and communicate ideas to technical, clinical, and non-technical audiences.
- Ability to work independently in a fast-paced environment.
- Bonus: Understanding of CMS quality reporting programs and health information technology terminology.
- Bonus: Experience guiding clinicians through MIPS reporting and compliance.
- Bonus: Experience in a clinical environment, such as nursing, practice administration, or applications analysis.
- Bonus: Knowledge of healthcare technology systems and EHR platforms.
- Bonus: Medical coding or project management certification.
- Bonus: Salesforce experience.
Responsibilities
- Build and maintain effective internal and external relationships.
- Provide support and education on navigating the Merit-Based Incentive Payment System (MIPS).
- Help clients understand MIPS program requirements and gather and analyze healthcare data for performance measure tracking.
- Stay current on Quality Payment Program changes, requirements, and best practices to educate clinicians and staff.
- Ensure accurate and timely MIPS data submission to CMS.
- Guide practices on CMS regulations, hardship and extreme/uncontrollable circumstances exemptions, eligibility, and participation criteria.
- Represent practice needs across Verana Health functions.
- Maintain the established communication cadence with practices and document interactions clearly.
- Use Verana Health applications, including Google Suite, Salesforce, JIRA, Zendesk, Asana, and Slack.
- Collaborate with cross-functional teams to define best practices and outcomes.
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