Case Manager
NewInactive
V
VoxideaPersonal injury and immigration law
Workable locations: Mexico. El Salvador. Colombia. Argentina. Ecuador; Permanently resides in Latin America.Full-TimeManager
This job is no longer active. We keep the page for reference, but the employer may not accept new applications.
Salary not disclosed
Job Details
- Languages
- English (C1 or higher)
- Experience
- At least 1 year of experience in a law firm, with a focus on Personal Injury (PI) and Immigration cases.
- Required Skills
- Customer serviceTime Management
Requirements
- Have at least 1 year of experience in a law firm focused on Personal Injury (PI) and Immigration cases.
- Have a strong understanding of U.S. Personal Injury and Immigration legal procedures and case management.
- Have English verbal and written communication proficiency at C1 or higher.
- Have a background in customer service and sales (highly desirable).
- Have prioritization and time-management skills.
- Be able to work independently and handle confidential information with discretion.
- A Bachelor’s degree in law is preferred.
- Own a reliable Windows or Mac laptop from 2017 or newer and have a stable internet connection.
Responsibilities
- Conduct case management introductions and check that clients are receiving proper medical treatment or fulfilling other requirements.
- Check in regularly with clients to provide updates and gather information.
- Monitor case progress and accurately document client interactions, saving files and reports properly.
- Track key deadlines and follow-ups, and notify and update stakeholders.
- Provide and retrieve necessary information from medical providers.
- Follow up on liability issues and policy limits, and communicate with insurance companies, government agencies, and USCIS.
- Prepare and send MedPay demands as needed.