Strategic Account Manager
W
WisetackConsumer lending
Remote, USAFull-TimeManager
SalaryThe range of base salary for the position is between $90,000 - $126,000, plus $22,000 annual discretionary bonus, equity, and benefits.
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Job Details
- Experience
- 4+ years experience in a quota-carrying, customer-facing role
- Required Skills
- SalesforceTableauCustomer SuccessConfluenceGoogle WorkspaceSlackAccount Management
Requirements
- Bachelor’s degree in business administration, marketing, communications, or a related field.
- 4+ years of experience in a quota-carrying, customer-facing role such as account management, sales, or customer success.
- Comfort using Salesforce, Tableau, Salesloft, Slack, Google Suite, and Confluence.
- Demonstrated ability to use AI tools to drive efficiency and scale account management workflows.
- Excellent written, verbal, and presentation communication skills, with the ability to adapt style to different stakeholders.
- Ability to drive growth and manage large, high-visibility accounts.
- Ability to meet with merchants onsite where necessary.
Responsibilities
- Manage a portfolio of merchants and foster long-term relationships, measured by financing volume and share of wallet.
- Support business development and partnerships in closing new deals.
- Assist with onboarding merchants to Wisetack.
- Help new and existing merchants learn the company’s offerings.
- Communicate merchant needs and feedback to the broader organization, especially product, marketing, and partnerships.
- Collaborate with support and customer operations to create consistent experiences, share learnings, and consolidate feedback.
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