Senior Manager, Field Readiness
Job Details
- Experience
- 6+ years of progressive sales enablement experience
Requirements
- Have 6+ years of progressive sales enablement experience, ideally including significant field-facing enablement, sales readiness, or performance consulting experience.
- Demonstrate the ability to diagnose performance and execution gaps and translate them into practical solutions.
- Have instructional-design and curriculum-development capability across instructor-led, virtual, workshop-based, blended, and self-paced learning.
- Have hands-on experience building digital learning and courseware using Articulate 360, Storyline, Rise, or comparable authoring tools.
- Have experience with learning management systems and other learning or sales enablement technologies.
- Demonstrate facilitation skills and credibility working directly with sellers and sales leaders.
- Use sales performance data, call intelligence, field observation, and stakeholder input to inform enablement priorities.
- Collaborate across functions and manage stakeholders effectively.
- Operate effectively in ambiguity, prioritize competing needs, and move from problem identification to action.
- Preferred: previous quota-carrying sales experience.
- Preferred: experience supporting complex, consultative, intangible, professional-services, or other services-based sales environments.
- Preferred: experience partnering with frontline sales managers on coaching, reinforcement, and behavior change.
Responsibilities
- Build partnerships with sales leaders, frontline managers, sellers, and cross-functional partners.
- Develop an understanding of segment priorities, customer dynamics, seller workflows, performance expectations, and business challenges.
- Use performance data, call intelligence, field observation, manager input, and seller feedback to identify execution gaps and enablement priorities.
- Translate business and field needs into targeted enablement interventions and end-to-end learning journeys.
- Develop workshops, e-learning modules, job aids, playbooks, practice activities, and performance-support resources.
- Facilitate practical learning experiences and create opportunities for sellers to practice skills in customer situations.
- Partner with frontline managers to reinforce learning and support sustained behavior change.
- Build and maintain digital learning and courseware using Articulate 360, Storyline, Rise, or comparable tools.
- Measure adoption, application, and impact using quantitative and qualitative data, and use feedback to improve programs.
- Share field insights and program results with Enablement and sales leadership.