- Build partnerships with sales leaders, frontline managers, sellers, and cross-functional partners.
- Develop an understanding of segment priorities, customer dynamics, seller workflows, performance expectations, and business challenges.
- Use performance data, call intelligence, field observation, manager input, and seller feedback to identify execution gaps and enablement priorities.
- Translate business and field needs into targeted enablement interventions and end-to-end learning journeys.
- Develop workshops, e-learning modules, job aids, playbooks, practice activities, and performance-support resources.
- Facilitate practical learning experiences and create opportunities for sellers to practice skills in customer situations.
- Partner with frontline managers to reinforce learning and support sustained behavior change.
- Build and maintain digital learning and courseware using Articulate 360, Storyline, Rise, or comparable tools.
- Measure adoption, application, and impact using quantitative and qualitative data, and use feedback to improve programs.
- Share field insights and program results with Enablement and sales leadership.