Regional Manager, Clinical Excellence - West
New
O
Outset MedicalDialysis medical devices
This role supports the Western U.S. region. Candidates should be based within the region, with convenient access to a major airport.Full-TimeManager
Salary130,500 - 176,400 USD per year
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Job Details
- Experience
- 2+ years of nursing leadership experience in a healthcare or medical device setting.
- Required Skills
- Customer SuccessAccount Management
Requirements
- Bachelor’s degree in nursing or a related field.
- Registered Nurse (RN).
- At least 2 years of nursing leadership experience in a healthcare or medical device setting.
- Proficiency in compliance regulations and standards.
- Experience developing a business plan and financial models.
- Deep understanding of the health system accreditation process.
- Strong process and quality improvement background.
- Ability to translate data and analytics into action plans.
- Working knowledge of Word, Excel, and PowerPoint.
- Willingness to travel extensively, up to 75%.
- Preferred: MSN, MBA, or DNP; experience in or collaboration with the medical device industry; and functional knowledge of dialysis or other relevant medical technologies.
- Preferred certifications include CNE, NEA-BC, CPHQ, CNL, CMSRN, or CCRN.
Responsibilities
- Lead the clinical excellence managers in the region and coach team members on career development and growth.
- Collaborate with the capital sales team to expand partial footprints and support new and expansion opportunities.
- Support customer education, implementation, adoption, product use, and customer success across Outset’s product offerings.
- Ensure the clinical excellence team conducts routine, high-quality customer business reviews.
- Engage in business planning and clinical, operational, and financial action planning.
- Serve as the point of contact for customer escalations and issues.
- Collaborate with marketing, clinical, service, commercial, and sales effectiveness teams to advance strategic priorities and training programs.
- Manage stakeholder and vendor relationships, and track and communicate team priorities, metrics, and successes.
- Support policies and procedures, compliance, and practices intended to ensure high-quality patient care.
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