This role supports the Western U.S. region. Candidates should be based within the regionWith convenient access to a major airport.Full-TimeDialysis medical devicesPosted
Lead the clinical excellence managers in the region and coach team members on career development and growth.
Collaborate with the capital sales team to expand partial footprints and support new and expansion opportunities.
Support customer education, implementation, adoption, product use, and customer success across Outset’s product offerings.
Ensure the clinical excellence team conducts routine, high-quality customer business reviews.
Engage in business planning and clinical, operational, and financial action planning.
Serve as the point of contact for customer escalations and issues.
Collaborate with marketing, clinical, service, commercial, and sales effectiveness teams to advance strategic priorities and training programs.
Manage stakeholder and vendor relationships, and track and communicate team priorities, metrics, and successes.
Support policies and procedures, compliance, and practices intended to ensure high-quality patient care.
Account ManagementCustomer Success
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About Outset Medical
Outset Medical is revolutionizing dialysis, a critical yet historically stagnant area of healthcare. We design and manufacture the Tablo Hemodialysis System, an all-in-one device that integrates water purification and dialysate production into a single, compact console. This innovation transforms the dialysis experience for patients and simplifies operations for healthcare providers. Our system is FDA-cleared for use in hospitals, clinics, and homes, empowering patients to take control of their treatment. We've equipped over 1,000 U.S. healthcare facilities and facilitated millions of treatments.
How We Work
At Outset Medical, you'll find a culture driven by purpose: giving people their lives back. We are a high-performing team obsessed with progress, fostering an atmosphere brimming with transformative opportunities. Our team is innovative, talented, and growing quickly, guided by principles of moving farther, faster, together. You'll join a professional world that values curiosity, ingenuity, and conviction in leveraging technology to improve lives. We foster a fair, respectful, and safe environment, with a strong focus on collaboration and impact.
Engineering at Outset Medical
You will build and own mission-critical foundation systems that ingest, process, and analyze health data from our Tablo devices as part of a growing network of Internet of Health Things (IoHT). Our systems are built using a variety of tech stacks, including Core Java, Core Scala, Java (Spring Boot), Scala (Play), Python, Typescript, Node.js, Docker, and various AWS technologies. We build scalable, reliable, operable, and performant unified application and data platforms, solving big data and complex data problems. You'll contribute to streaming IoT big data, real-time and batch applications, ELT/ETL, and data pipelines. We also focus on robust cybersecurity within our AWS ecosystem, protecting sensitive patient health information (PHI) in transit and at rest.
Why Join Us
Drive meaningful impact by revolutionizing dialysis care, directly improving patients' lives.
Work on groundbreaking technology, including the Tablo Hemodialysis System, FDA-cleared for multiple care settings.
Contribute to an innovative, fast-growing company that went public in 2020 and was recognized on the Deloitte Technology Fast 500 list.
Collaborate with a passionate team in an environment that encourages continuous learning and professional development.
Shape the future of connected medical devices, working on cloud infrastructure and data platforms for Internet of Health Things (IoHT).
Benefits & Perks
Comprehensive health plans for physical and mental well-being.