Social Media Content Specialist
J
JobgetherMarketing / Social Media
Based in CanadaFull-TimeMiddle
Salary12 - 16 USD per hour
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Job Details
- Languages
- Strong written English; fluency in an additional language is preferred (French, Spanish, Turkish, German, Arabic, Hebrew, Finnish, Swedish, Danish, Norwegian, Korean, Japanese, Chinese, Thai, or Greek).
- Required Skills
- Content creation
Requirements
- Strong written English skills, including excellent spelling, grammar, clarity, and attention to detail, combined with strong cultural awareness.
- Previous experience managing social media platforms, particularly community moderation, audience engagement, and online conversations.
- Demonstrated ability to write on behalf of brands and adapt tone, style, and messaging to suit different audiences and communication guidelines.
- Familiarity with major social media platforms, including Facebook.
- Ability to understand and engage with varied subject matter and communicate appropriately across different industries and communities.
- Strong organizational skills, reliability, responsiveness, and a customer-service-oriented mindset.
- Comfortable working independently in a remote environment while collaborating effectively with an international team.
- Availability and flexibility to work a variety of shifts, including evenings, overnight hours, and weekends.
- Reliable, high-speed internet suitable for consistent remote work.
- Fluency in an additional language is preferred, particularly French, Spanish, Turkish, German, Arabic, Hebrew, Finnish, Swedish, Danish, Norwegian, Korean, Japanese, Chinese, Thai, or Greek.
Responsibilities
- Moderate and respond to comments and community interactions across clients’ social media channels while consistently applying each brand’s voice, tone, and guidelines.
- Write thoughtful, engaging social content designed to encourage conversation, strengthen community engagement, and create meaningful interactions.
- Monitor online conversations and help ensure communities remain safe, respectful, inclusive, and aligned with established moderation standards.
- Identify and escalate sensitive issues, emerging trends, relevant insights, and notable community activity to the appropriate internal teams.
- Develop a strong understanding of each client’s strategy, audience, communication style, and objectives, acting as a trusted extension of their brand.
- Engage confidently with content across a broad range of industries, including technology, retail, food, hospitality, tourism, healthcare, and pharmaceuticals.
- Work flexibly across assigned schedules, which may include daytime, evening, overnight, and weekend shifts.
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