Pharmacy Account Executive
T
The Cigna GroupPharmacy Benefit Management
United StatesFull-TimeMiddle
Salary108,900 - 181,500 USD / yearly
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Job Details
- Experience
- 3+ yrs
- Required Skills
- Data AnalysisMicrosoft OfficeAccount ManagementClient relationship management
Requirements
- 3+ yrs of PBM or pharmacy-related experience supporting client accounts.
- Strong understanding of pharmacy benefit management and healthcare operations.
- Excellent verbal, written, and presentation communication skills.
- Demonstrated ability to manage client relationships and influence stakeholders.
- Ability to analyze data and develop actionable client recommendations.
- Proficiency with Microsoft Office tools.
- Ability to travel up to 30% based on business needs.
- Bachelor’s degree preferred.
- Experience working with brokers, consultants, and health plan clients.
- Experience supporting complex pharmacy benefit strategies.
Responsibilities
- Manage and grow a defined book of business by supporting client retention, satisfaction, and pharmacy performance outcomes.
- Serve as the pharmacy subject matter expert for internal stakeholders, clients, brokers, and consultants.
- Partner with medical sales teams to execute retention and growth strategies aligned to client goals.
- Lead client presentations and meetings, communicating performance results and recommending pharmacy solutions.
- Identify and advance opportunities to expand pharmacy programs and increase overall value to the client.
- Support pricing, competitive intelligence, and carve-out defense strategies to retain and grow accounts.
- Coordinate cross-functional efforts to ensure effective service delivery and consistent client communication.
- Analyze pharmacy utilization and trends to provide consultative insights and recommendations.
- Support RFPs, finalist presentations, and implementation activities for new and existing business.
- Act as an escalation point for pharmacy-related client issues, ensuring timely resolution and customer satisfaction.
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