Sales Agent
B
BikesOnlineBicycle Retail
MexicoContract
Salary132 MXN p/hr + commission on meeting targets
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Job Details
- Languages
- English
- Required Skills
- Microsoft ExcelCustomer serviceNegotiationGoogle Sheets
Requirements
- Previous bicycle industry experience, including deep familiarity with bicycle parts and accessories.
- Proven track record of success in a sales representative or consultative customer service role.
- Strong written and verbal English skills with excellent active listening ability.
- Proven time management skills with the ability to meet goals in a remote environment.
- Demonstrated decision-making and analytical capabilities.
- Proficiency in CRM software, Microsoft Excel, and Google Sheets.
- Experience using AI tools and applications.
- Ability to remain calm under stress and adapt to system or process changes.
- Strong negotiation, selling, and relationship management skills.
- Continuous improvement mindset with the ability to take ownership and responsibility.
Responsibilities
- Present, promote, and sell bikes and relevant accessories to customers based on their needs.
- Manage customer leads through phone, live chat, and ticketed email to increase conversion rates.
- Utilize value propositions to sell products to prospective customers.
- Maintain positive relationships to ensure future sales and customer loyalty.
- Achieve agreed-upon sales targets and outcomes within specified schedules.
- Contribute to market analysis, sales tracking, and status reporting.
- Maintain accurate customer records and complete reports as assigned by the Sales Supervisor.
- Attend weekly meetings with the Sales Supervisor and provide continuous feedback on team processes.
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