Internal Operations Manager
H
Hire OverseasGlobal Talent Services
Philippines. Metro Manila, Philippines. Central Luzon, Philippines. Central Visayas, Philippines. Mimaropa, Philippines. Calabarzon, Philippines, US business hoursFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 4 or more years
- Required Skills
- Project ManagementOperations ManagementAsanaNotion
Requirements
- 4 or more years of experience in operations, project management, or business administration.
- Proven experience managing SDRs or outbound sales teams at a BPO or similar high-volume environment.
- Track record of building and enforcing performance accountability systems across a distributed team.
- Excellent organizational and systems thinking skills with strong documentation habits.
- Experience with project and operations tools such as Notion, Airtable, Asana, or ClickUp.
- Ability to juggle multiple priorities and work independently.
- Strong written and verbal communication skills.
- Submission of an updated resume and a 1-2 minute Loom video introduction.
Responsibilities
- Oversee daily internal operations to ensure workflows are efficient, documented, and gap-free.
- Create and maintain SOPs, performance dashboards, and process documentation across departments.
- Manage and hold internal team members accountable to performance metrics and activity targets.
- Oversee SDR or outbound team workflows, including activity tracking, pipeline hygiene, and cadence management.
- Coordinate between SDR team leads and leadership to ensure targets are clearly communicated and tracked.
- Manage tools and data tracking across Notion, Airtable, and Slack.
- Support onboarding, internal reporting, and weekly operations meetings.
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