Senior Vice President, Client Implementations, Revenue Cycle

New
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EnableCompHealthcare Revenue Cycle
REMOTEFull-TimeVp
Salary not disclosed
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Job Details

Experience
10+ years experience implementing complex, enterprise software in a software as a service environment, 5+ of which should be in a customer-facing role. 5+ years in a senior leadership role.
Required Skills
Project ManagementBusiness DevelopmentMicrosoft OfficeChange Management

Requirements

  • Bachelor’s degree in Business Administration, Healthcare Management, or related field.
  • 10+ years of experience implementing complex, enterprise software in a SaaS environment.
  • 5+ years of experience in a customer-facing role.
  • 5+ years of experience in a senior leadership role.
  • Proven experience managing a project management team.
  • Proficiency with Microsoft Office suite (Word, Excel, PowerPoint) and project planning tools like Microsoft Project.
  • Ability to travel up to 20%.
  • PMP certification is preferred but not required.
  • Strong leadership, critical thinking, and problem-solving skills.
  • Excellent interpersonal and written/verbal communication skills.
  • Ability to manage multiple projects simultaneously and navigate through ambiguity.

Responsibilities

  • Lead the Implementation team of project managers and analysts for software-based product implementations and service integration.
  • Guide internal teams and clients on optimal solution design and integration with major Health Information Systems and Clearinghouses.
  • Develop and manage executive relationships with client representatives and ensure resolution of client-reported issues.
  • Implement processes to track and measure implementation effectiveness, including time to delivery, quality, and client satisfaction.
  • Align the business roadmap with the IT roadmap through coordination across Operations, Sales/Marketing, Finance, and IT.
  • Build and enforce structures for planning, business continuity, and scalable operations.
  • Support business development with pricing, proposal generation, and client presentations.
  • Coordinate technology-based projects to drive revenue growth and cost reduction.
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