Senior Vice President, Client Implementations, Revenue Cycle
New
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EnableCompHealthcare Revenue Cycle
REMOTEFull-TimeVp
Salary not disclosed
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Job Details
- Experience
- 10+ years experience implementing complex, enterprise software in a software as a service environment, 5+ of which should be in a customer-facing role. 5+ years in a senior leadership role.
- Required Skills
- Project ManagementBusiness DevelopmentMicrosoft OfficeChange Management
Requirements
- Bachelor’s degree in Business Administration, Healthcare Management, or related field.
- 10+ years of experience implementing complex, enterprise software in a SaaS environment.
- 5+ years of experience in a customer-facing role.
- 5+ years of experience in a senior leadership role.
- Proven experience managing a project management team.
- Proficiency with Microsoft Office suite (Word, Excel, PowerPoint) and project planning tools like Microsoft Project.
- Ability to travel up to 20%.
- PMP certification is preferred but not required.
- Strong leadership, critical thinking, and problem-solving skills.
- Excellent interpersonal and written/verbal communication skills.
- Ability to manage multiple projects simultaneously and navigate through ambiguity.
Responsibilities
- Lead the Implementation team of project managers and analysts for software-based product implementations and service integration.
- Guide internal teams and clients on optimal solution design and integration with major Health Information Systems and Clearinghouses.
- Develop and manage executive relationships with client representatives and ensure resolution of client-reported issues.
- Implement processes to track and measure implementation effectiveness, including time to delivery, quality, and client satisfaction.
- Align the business roadmap with the IT roadmap through coordination across Operations, Sales/Marketing, Finance, and IT.
- Build and enforce structures for planning, business continuity, and scalable operations.
- Support business development with pricing, proposal generation, and client presentations.
- Coordinate technology-based projects to drive revenue growth and cost reduction.
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