Membership Sales Associate (Inside Sales)
New
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Sollis HealthConcierge Healthcare
California, Colorado, Connecticut, Florida, Illinois, Louisiana, Maryland, Nevada, New Jersey, New York, Pennsylvania, Texas, Virginia, Washington and Wisconsin., 8a-4p ETFull-TimeEntry
SalaryBase Salary: $70,000-$80,000; On-Target Earnings (OTE): $110,000 - $120,000
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Job Details
- Experience
- 2–3 years of experience
- Required Skills
- SalesforceCustomer serviceCRM
Requirements
- Bachelor’s degree
- 2–3 years of experience in sales, customer-facing, hospitality, or service-oriented roles
- Quota carrying experience preferred
- Experience responding to inbound leads and supporting a sales process preferred
- Familiarity with Salesforce or another CRM
- Strong written and verbal communication skills
- Comfort engaging prospective members via phone and email
- High attention to responsiveness and follow-through
- Ability to work a fixed weekly schedule (Tuesday–Saturday, 8a-4p ET)
- Interest in healthcare, hospitality, or premium service experiences
Responsibilities
- Serve as a first point of contact for inbound membership inquiries, delivering a white-glove, responsive experience via phone, email, and text
- Support efforts to improve speed-to-lead by promptly responding to new inquiries and scheduling conversations with prospective members
- Conduct initial discovery conversations to understand prospective members’ needs, priorities, and interest in Sollis’ services
- Educate prospective members on Sollis’ care model, services, physician access, and membership benefits
- Guide qualified prospects through the enrollment process for appropriate membership offerings
- Collaborate with senior Membership Directors to support complex or high-touch member conversations as needed
- Maintain accurate and timely records of all outreach, follow-ups, and activity in Salesforce
- Participate in tours of Sollis facilities when requested
- Partner with Member Services, Operations, and Clinical teams to ensure a smooth and coordinated onboarding experience for new members
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